• Security notice: Ernie Ball staff will never send you a direct message about a prize or giveaway, and will never ask you to click a link to "claim" anything.
    If you receive a message like that - even from an account whose name looks official - do not click the link. Please report it using the Report link on the message so the moderators can act. A scam campaign impersonating admin accounts was blocked on 29 July 2026; those accounts are banned and their messages have been deleted.

Musicman Sterling

splimcity

New member
Joined
Jun 11, 2002
Messages
1
Location
Bath, England
Hi!:p

Can anyone help? My guitar (Musicman Sterling) appears to have a problem. The output from the active electronics has reduced dramatically. I have checked/changed batteries, leads, and tried 2 amps, none of which resolves the problem (in fact I get a stronger signal into both amps from my passive bass - a hofner copy:( ). Are the electronics at fault? Can they be replaced? What cost? Any ideas?

I look forward to hearing from anyone who may be able to help!

Cheers:confused:
 

Attachments

  • PDN_09.jpg
    PDN_09.jpg
    95 KB · Views: 2
splimcity,

I'll make sure someone from our Customer Service Department takes a look at this.
 

Attachments

  • 2376.jpg
    2376.jpg
    55.4 KB · Views: 7
  • Front body.jpg
    Front body.jpg
    93.8 KB · Views: 6
  • my-new-balls-25226.jpg
    my-new-balls-25226.jpg
    91.6 KB · Views: 7
  • 0FC7CA0B-1073-4B29-9C56-0A867DEA361B.jpg
    0FC7CA0B-1073-4B29-9C56-0A867DEA361B.jpg
    79.7 KB · Views: 2
Bad Electronics

You might have a preamp problem. Give us a call
at the factory and we'll let you speak with one of our repair techs. We'll need your serial number.

Dave Nelson
Customer Service
(800) 543-2255
 
Back
Top