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Ernie Ball Forum® Site issues

This is a discussion on Ernie Ball Forum® Site issues within the Current Events forums, part of the General Discussion category; Hi chiefs, has it been reported to you that often, when the forum has a lot of memebers online, opening ...

  1. #1
    Grand Wazoo is offline Banned
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    Ernie Ball Forum® Site issues

    Hi chiefs, has it been reported to you that often, when the forum has a lot of memebers online, opening a thread is veeeeeeerrrrrrrrrrrrrryyyyyyyyy slowwwwwwwwwwwwww?

    Thanks for investigating & reporting

    It's a great forum and a real testament to Mr. Sterling Ball and his family and co-workers, but it could be a lot better if these delays were overcomed.

    Many thanks for listening.
    Last edited by Grand Wazoo; 01-08-2009 at 05:29 PM.

  2. #2
    RocketRalf's Avatar
    RocketRalf is offline Registered User Senior Member
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    To go back to the top, just hit the HOME key on your keyboard. The forum works fine for me. The mai page takes some loading but then it's smooth.
    Rafael

    Silhouette Hardtail Black, Tortoise Pickguard, Rosewood Fretboard, Matching headstock, S.N. G28918 born 7/11/05

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    Big Poppa's Avatar
    Big Poppa is offline Moderator
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    Capt Moto

    tanks you once again for your pointed commentary...we are eagerly awaiting a new and spiffy sun server and when that gets installed look out
    Two requests, please
    Please contact customer service prior to posting instrument issues
    Please don't PM me
    Thanks

    Please dont add me as a friend on facebook....my life is an open book here as it is.

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    fogman's Avatar
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    Quote Originally Posted by Big Poppa View Post
    Capt Moto

    tanks you once again for your pointed commentary...we are eagerly awaiting a new and spiffy sun server and when that gets installed look out
    I'm excited!!!!
    "If you bend a string and you don't make a face; it's like eating food without tasting it." - Paul Gilbert

  5. #5
    fogman's Avatar
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    I'd have to guess it's not installed just yet.

    For me, it's the SLOWEST EVER!!!!
    "If you bend a string and you don't make a face; it's like eating food without tasting it." - Paul Gilbert

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    Big Poppa's Avatar
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    wahhhhwahhhhwahhhhh we are getting flooded with visits..
    Two requests, please
    Please contact customer service prior to posting instrument issues
    Please don't PM me
    Thanks

    Please dont add me as a friend on facebook....my life is an open book here as it is.

  7. #7
    Eilif's Avatar
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    Quote Originally Posted by Big Poppa View Post
    wahhhhwahhhhwahhhhh we are getting flooded with visits..
    Everybody wants in on the "sneak preview!"

    (By the way, BP, thank you for letting us in on the development process and taking us "behind the scenes".)
    20th Anniversary Silhouette
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    "Jeff Porcaro's equipment speaks for itself"

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    Smellybum's Avatar
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    I'm having a 4 point harness fitted to my computer chair, ready when you are....


    Captain Moto -I have a whole room of people like you in my office!!!!

    DD Luke with Piezo in Dargie Delight - April 10th 2007
    BFR AL 15th May 2008
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    Grand Wazoo is offline Banned
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    Quote Originally Posted by Smellybum5150 View Post
    Captain Moto -I have a whole room of people like you in my office!!!!
    What is that supposed to mean, mate? Would you care to explain by pm, cause I ain't getting it, and it ain't making me laugh either.

    The site is slow and that is a fact, it would need a larger memory database capable of handling the higher volume of both subscrivers and visitors which the forum is having recently.

    As BP righlty said, they have had a substantial increase in activity obvioulsy due to the new interest created by the 25th Anniversary models, there have been times that to open one thread has taken take up to a whole minute, specially from 21:00 to 23:00 Greenwich meantime.

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    Quote Originally Posted by CaptMoto View Post
    there have been times that to open one thread has taken take up to a whole minute
    quote for truth. Hopefully this is not the new Sun server yet, that thing should fly.

  11. #11
    MrMusashi's Avatar
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    well, to me it looks like there is a congestion in network traffic somewhere before the webserver...

    traceroute from me to ernieball says there is a biig delay in there..

    1 <1 ms <1 ms <1 ms **.*****.** (192.168.0.1)
    2 6 ms 10 ms 7 ms 10.138.64.1
    3 7 ms 13 ms 8 ms **.***.**.***
    4 5 ms 5 ms 5 ms ti0029d320-ge0-1-6-10.ti.telenor.net (146.172.88.45)
    5 * * * Forespørsel avbrutt.
    6 43 ms 39 ms 40 ms ti0001c310-as1-0.ti.telenor.net (146.172.98.29)
    7 39 ms 40 ms 43 ms ti3004c310-ae5-0.ti.telenor.net (146.172.100.53)
    8 41 ms 41 ms 42 ms ti6000b300-ae0-0.ti.telenor.net (146.172.105.46)
    9 52 ms 52 ms 53 ms 212.162.17.133
    10 63 ms 54 ms 71 ms ae-32-56.ebr2.Dusseldorf1.Level3.net (4.68.119.190)
    11 57 ms 57 ms 68 ms ae-41.ebr1.Amsterdam1.Level3.net (4.69.141.62)
    12 223 ms 214 ms 113 ms ae-11-53.car1.Amsterdam1.Level3.net (4.68.120.79)
    13 56 ms 57 ms 65 ms sl-bb21-ams-4-0.sprintlink.net (213.206.131.45)
    14 64 ms 66 ms 66 ms sl-bb23-lon-4-0.sprintlink.net (213.206.129.143)
    15 66 ms 66 ms 63 ms sl-bb21-lon-13-0.sprintlink.net (213.206.128.55)
    16 141 ms 134 ms 134 ms sl-bb21-tuk-10-0-0.sprintlink.net (144.232.24.14)
    17 145 ms 143 ms 149 ms sl-crs1-pen-0-0-3-0.sprintlink.net (144.232.9.185)
    18 207 ms 206 ms 203 ms sl-crs1-stk-0-0-0-3.sprintlink.net (144.232.8.167)
    19 214 ms 207 ms 207 ms sl-crs1-sj-0-5-3-0.sprintlink.net (144.232.20.99)
    20 217 ms 215 ms 213 ms sl-crs1-ana-0-4-0-2.sprintlink.net (144.232.18.54)
    21 219 ms 217 ms 214 ms sl-crs1-ana-0-1-2-2.sprintlink.net (144.232.0.122)
    22 1120 ms 1098 ms 1212 ms sl-ernbal-6-0.sprintlink.net (144.232.236.198)
    23 1173 ms 1162 ms 1061 ms Origin-EB Network (204.118.62.68)
    but then again, i dont do network analysis for a living and this might be one of the reasons

    MrM
    just put flats on the bongo!!
    just put roundwounds on your fretless!!

    eb customer support:
    E-mail: musicman_customerservice@ernieball.com
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    trussrod adjustment:
    Click here for an image!
    less relief / flatter = lower action
    more relief / bow = higher action
    do NOT use cheap tools to adjust with. they might break and scrape up your pressious!
    also, if you are lucky enough to have a 100th namm sr4: the truss works the other way around on that one!

  12. #12
    Spudmurphy's Avatar
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    BP said that he had to have one of his IT chaps out the other week end to sort out a problem.

    I know that I tried to get on just the other day and couldn't access Ernieball.com for quite some time.

    In the few years I've used the site, EB seems to resolve issues quickly.

    I'm sure that EB has it under control - and Chewie would be asking for feedback if he needed it.

    For what it's worth - yes I have had problems too - which means I get back to playing more guitar.

    (As I type this there are 126 active users. 125 now as it's time for bed)
    Black Cherry Burst Albert Lee , SSS,Trem & Piezo 2005
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  13. #13
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    Same here Spud, if the Forum is slow I just get on with jamming my balls!!!!!!!!!!!!
    My name is Rob and I'm an AL-coholic!
    The MM90 AL is the most underrated axe on the planet!

    I buy my balls from the number one EBMM dealer in Australia, the all round nice guy and legendary Colin!His website is www.guitarplanet.com.au Give him a call to order your balls!!!!!

  14. #14
    Smellybum's Avatar
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    Quote Originally Posted by CaptMoto View Post
    What is that supposed to mean, mate? Would you care to explain by pm, cause I ain't getting it, and it ain't making me laugh either.

    The site is slow and that is a fact, it would need a larger memory database capable of handling the higher volume of both subscrivers and visitors which the forum is having recently.

    As BP righlty said, they have had a substantial increase in activity obvioulsy due to the new interest created by the 25th Anniversary models, there have been times that to open one thread has taken take up to a whole minute, specially from 21:00 to 23:00 Greenwich meantime.
    Chill Cap, it's all meant as humour, it's been covered a couple of times the speed, and the fact BP, Chewie and all the EB folks have got it under control......and the arrival of the new server....

    What I mean is that we all from time-to-time arm-chair mod, I just find it extra funny, when we tell people who have their own IT staff how to fix things, if the situation were reversed and a relative stranger told you how to run your business infrastructure how would you respond!?!?? - (that's the part I find funny)

    I'll make it up to you at the UK Bash.... remain calm! -

    Smelly IT Manager, for a Global IT services Company......

    DD Luke with Piezo in Dargie Delight - April 10th 2007
    BFR AL 15th May 2008
    25th Hard Tail with Flames and a Rosewood Board (extra sucky top with too much birdseye)completed on April 27, 2009
    2004 Blue AL Hardtail.
    EB WAH - For all your Wahahaha goodness

    2010 HH AL - one off in Lake Placid Blue,

  15. #15
    Grand Wazoo is offline Banned
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    don't worry about Smelly, I am cool, no need to make it up to me at the UK bash, no grudges.

    Life's too short, when you chase basses you can't get for the love nor the money

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