Damaged Pot on Stingray

[corndog]

Hoping someone has some insight here.

I am looking to buy another Stingray. The bass pot appears to be pushed in, see picture attached. It is not solid, feels kind of spongey. I know there is a lot of electronics in that cavity and I am a bit worried that this may be more than a simple pot replacement. I haven't plugged the bass in yet, should be doing that in the next day or two.

Has anyone replaced a damaged pot like this? The bass in question is an HS.

[Rod Trussbroken]

.
Get the advice of Customer Service by emailing:

musicman_customerservice@ernieball.com

[nhbassguitar]

Could be anything, really. (I'm assuming it's not just a loose knob.) You'll need to have a look inside the cavity. Screwdriver time. And take good-quality pictures. CS will probably ask you to do this anyway, 'cause otherwise they'll be guessing just like I am.

[corndog]

thanks for the replies, I will certainly contact customer service.