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Thread: Stingray Special with twisted neck

  1. #1

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    Stingray Special with twisted neck

    Hello, new to this forum, but not Stingray basses. I recently bought a 2019 stingray special, this was pre-owned and purchased via a popular bass forum. I absolutely love the bass and wanted to get the action lower, so after playing it for about 3 weeks I proceeded to set everything up. I kept getting fret buzz on the D and a little bit of G string 4th - 10th frets. At that point I decided to go to my local luthier to get it checked out and set up professionally.

    A little back history, back in 1996 for three years I saved up for a sterling 4H, only to lose it in a pawn shop fire 14 years later. It really soured me with playing bass, and definitely of Ernie Ball basses, until now. I bought this new bass to last and will do anything to make it right. The entire base is perfect, it's just a this neck problem.

    So getting back to the lutheir, he just called me and said that I have a slight twist in my neck, on the treble side, which is kind of strange as it usually being on the bass side because the tension being more on the larger strings? He said I may have luck contacting Ernie Ball, not necessarily for warranty work but to get it fixed correctly. Now I just want to make sure that I have done this correctly, I have gone online and basically submitted what I have told here in hopes to get this corrected, via EBMM website.

    Would this be the correct/fastest way of going about this? I am prepared to send it out to California, I am just awaiting email I guess.

    Thank you in advance, I'm going to play a EB again, come h3ll or high water. It sounded sooo good too, and the neck was the nicest I've ever played on!


  2. #2

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    If I read correctly, you have emailed Ernie Ball??? If so, they will get back to you. If you haven't then email their Customer Service and they may offer advice.

    [email protected]

  3. #3

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    Quote Originally Posted by Rod Trussbroken View Post
    If I read correctly, you have emailed Ernie Ball??? If so, they will get back to you. If you haven't then email their Customer Service and they may offer advice.

    [email protected]
    Thank you for the email Addy and reply.

    Yes, I mailed them Friday last week, 5th, when I got word my bass possibly may have a twisted neck. I'll give it some more time and then email CS. I don't have a gripe about the response at all, just if I'm going about it the best possible way

  4. #4

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    FYI, the tension is higher on the smaller strings. So the effect on your neck is not the opposite of what’s expected.
    EB SUB SL4 - SR4p FL [x3]
    Early EB SR4 defretted
    SR4HH FL [Moses neck]
    SL4p FL [x2] - SL4HS FL
    SL4HS FL [Moses neck]
    SR5HS alnico - SR5p FL [x2]
    Bongo4Hp FL [x2]

    "Too many basses is never enuf"

    Golem is NOT engaging in social networks.

  5. #5

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    Yup. Agree.

  6. #6

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    Have you changed the strings yet? I got a bass used once, and I thought it was warped, and played really stiff.

    Turns out the high strings were really high tension compared to the lower strings. Measured them to be 55 75 80 100 (WTF??) After replacing them with a "normal" string set, the problem went away.
    2007 Stingray 5 HS Cherry Burst / Maple FB / Ceramic Pickups
    2012 Stingray 5 H Pearl Blue / Rosewood FB / AlNiCo Pickup
    2012 Steve Morse Morse Blueburst / Rosewood FB
    2012 Luke III SSH Vintage Sunburst / Rosewood Neck
    2021 Stingray RS Pacific Blue Sparkle / Maple FB

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