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Thread: What A Nightmare Cometrue !!!

  1. #1

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    Angry What A Nightmare Cometrue !!!

    ok here it goes:
    last week i got back from nyc were i had this gig.
    i knew about this trip 2 monthes before and allready planed to check out the new luke bfr that they had in guitar center,so with the money in my pocket (cash i might say)went to guitar center on 14th street in manhatten. one day after i landed in the us .and one day befor the show itself...
    entered the shop and said to the sales person " i would like to check out the new luke bfr hanging on your wall here"
    he replyed "gladly" and wend to get the lader!!!
    to make a long story short ,,, i checked it out . it was un realistic how good it was! it was set up just perfectly sounded great and all

    now get this !!!!!!!!!

    on my way to the to the cash register looking for the guy that broght down the guitar from the wall i noticed that the guitar got peeled from right above the electronics lid!!!!!!!!!!!! (bad bad finish)

    i was acctually went for my pocket to get the cash out when i saw that !!!!so i went to the sales guy and told him what i saw. he was shocked himself. he was like...
    " how come we never encountered with this when we FIRST got the guitar from ebmm ???? so you're not gonna take it are you?? he asked ...no i replyed i'm so sorry...

    i swear i was about to cry my nuts off.
    i wanted to take this trip opportunaty to buy this guitar without having to wait for so long. saved that money for that trip allthough i have another medalion gold luke on order...
    but there you go... i left the shop with no bfr in my hands and a whole lotta money in my pocket ...
    this is a true story i am not bull****ing you guys. actually i hope ebmm cs will check about it to see i ment bsns

    this is the most unfotuned situation i have ever had to deal with...

    and that was it
    take care and thanks for taking the time to read this

    bye till next time
    CLEAR YOUR PC !!! HERE COMES NEW PICS OF LUKE MEDALLION GOLD............

    (LATER THIS MONTH)

  2. #2

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    I'm not totally following the story but the Ball had shop wear?

  3. #3

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    Why post a thread on it? Why not just call CS and let them know?

    I don't mean to sound harsh, but what you're doing here is publicising something on the internet without giving the company any chance to address the issue. Someone researching whether to buy one of the BFR's may come across this thread and it could put them off making the purchase.

    So essentially, you're using a forum supplied by the company to potentially cost the company sales.

    I really don't think that it's a deliberate thing and I believe you're only trying to point CS in the direction of this particular guitar, but BP has asked time and time again for people to not post threads about instrument problems.

    Sorry to go on a bit. No personal offence meant to you
    "this place would be a paradise tomorrow, if every department had a supervisor with a sub-machine gun"

    Monkey Likey

  4. #4

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    I'm going to stop reading these type of posts, they frustrate me.
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  5. #5

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    Where had the finish peeled?
    Red Axis Hardtail
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  6. #6

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    New Guy

    Im really sorry the there was a problem with the guitar. Customer Service will get with GC and get to the bottom of it.
    Two requests, please
    Please contact customer service prior to posting instrument issues
    Please don't PM me
    Thanks

    Please dont add me as a friend on facebook....my life is an open book here as it is.

  7. #7

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    Feel or peal ???

    I don't mean to be offensive but your story really amazes me !
    A scratch/ a peal on the back ?
    Will it play out of tune, will it sound dull and boring ?
    You played it, was it bad ?
    Is it about a musical instrument or a piece of showroom furniture ?
    (and it's on the back so MTV cameras won't film it ?)

    I got one with back pealed all over, although my dealer told me that there's no better company in repairing/changing/fixing their stuff than EB, almost no questions asked, he offered to send it to SLO and it'll come back new... well, it will still play the same !

    (btw. pealing developed while in my possession, why and how, i don't have a clue nor do I care too much)

    I do gaze at sight of a beautiful guitars, but mostly because the image suggests to me beautiful tones, great feel, but you have played this one ?

    I know I'm preaching and you should really do would you think is right, I'm just ...well, it's a pity !

    Cheers !
    Dean
    Last edited by deanmm; 08-24-2007 at 03:03 PM.

  8. #8

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    well... i was not trying to bash ebmm!!!!!!!!!!!!! i do have four of them allready
    what i am trying to say is ...
    i was going to the shop wanted to buy this guitar and was not able to buy it. that is all!!!!

    regarding to what was said here , i am sure that if you go to the car shop you would not want to buy a scrached new car... allthough it's running great and the light are working etc etc ......
    when you pay so much money, you want it to be bloody freaki'n perfect
    CLEAR YOUR PC !!! HERE COMES NEW PICS OF LUKE MEDALLION GOLD............

    (LATER THIS MONTH)

  9. #9

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    If that's the most unfortunate situation you ever had to deal with, then you're a really really lucky guy.

  10. #10

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    mmmm..........
    CLEAR YOUR PC !!! HERE COMES NEW PICS OF LUKE MEDALLION GOLD............

    (LATER THIS MONTH)

  11. #11

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    Guys, guys, come on let's leave it and let's have this thread locked.

    I feel really sorry for the new guy, he's saved up cash for his dream guitar (not everybody has this amount of cash readily available I had to save 8loody hard ).

    He's waited for the the day no doubt got all excited about it (come on guys read some of the threads on the forum from knuckleheads who have ordered an EB guitar and cant contain their excitement in counting down the days).

    He arranges the trip and pickup and there's some kind of problem - lets leave it at that, the problem doesn't concern us.

    BP has stepped on board very quickly - shoot guys, would you get this from other companies (rhetorical question) - now let's leave it to the New Guy, the guitar shop and EB to sort something out here.

    I'm kinda getting fed up with the "BFR bashing" going on and it has to be costing EB a lot in man hours and resources to stop the "snowball rolling down the hill and getting bigger".

    If (or read as a result of) EB start incurring extra costs because of hype and possible hyperbole, then there will come a time when we (the paying customer) will have to foot the bill by paying more for our merchandise.

    Please, let's nip this one in the bud now.
    Black Cherry Burst Albert Lee , SSS,Trem & Piezo 2005
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  12. #12

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    On ya Spud. Love the top on yer LE AL- none more black!!!!!!!!
    My name is Rob and I'm an AL-coholic!
    The MM90 AL is the most underrated axe on the planet!

    I buy my balls from the number one EBMM dealer in Australia, the all round nice guy and legendary Colin!His website is www.guitarplanet.com.au Give him a call to order your balls!!!!!

  13. #13

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    Yeah but even I am liking the BFR Black guitars.

    Hey - and sorry to be OT (again!) - did ya get your AL's signed by Big AL? (BAL just need another "L")- ok time for my medication !!
    Black Cherry Burst Albert Lee , SSS,Trem & Piezo 2005
    Black LE Albert Lee MM90,Trem 2006 with solid 9k gold knobs;Mesa F50 Combo; Original (owned from new)Marshall 25/50 Silver Jubilee signed by Jim;AER 60 ;WEM Clubman 5W;Musicman RP 65 112;Musicman RD 50 112:

  14. #14

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    yep, i got my Pinkburst signed, it was too busy to get all 3 signed.

    maybe the BFR AL will be blackburst!
    My name is Rob and I'm an AL-coholic!
    The MM90 AL is the most underrated axe on the planet!

    I buy my balls from the number one EBMM dealer in Australia, the all round nice guy and legendary Colin!His website is www.guitarplanet.com.au Give him a call to order your balls!!!!!

  15. #15

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    Quote Originally Posted by Spudmurphy View Post
    He arranges the trip and pickup and there's some kind of problem - lets leave it at that, the problem doesn't concern us.
    The problem is he didn't "arrange" anything. Please re-read the original post. This thread doesn't pass the smell test. It stinks. If I came upon a questionable EBMM guitar in a shop, I would tell them to call CS and send it back to SLO. I ain't buying the OP's claim.

    For a side show:

    "one day after i landed in the us .and one day befor the show itself..."

    Notice the "one day after i landed in the us"?

    Yet again someone trying to circumvent the EBMM distribution network. Somebody check BP's blood pressure, it must be boiling.

    Fanboy

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