"Big Poppa"

[robelinda2]

I cant imagine ever going off my trolley and slagging off the big man on the forum. I felt like a world class moron when I pulled a dodgy last year trying to get a Dargie AL, I didnt think id ever live it down, so bad did I feel about letting the EBMM guys down.

[brett8388]

Internet muscles. It happens on every forum unfortunately. People say things they would never have the balls to say in person while hiding behind a computer.

[Dizzy]

I think someone needs to get laid.

[Jimmyb]

Dizzy, don't talk about yourself in the third person mate.

[Dizzy]

Sorry mate, what's that ?

Can't hear you......... my wife's calling me to bed.










Seriously !


.

[Jimmyb]

Yeah, you're on nappy changing tonight!!

[Dizzy]

LMAO...... yeah probably !

OK back on topic...

I wonder if BeavissluttyButt is ever going to respond ?

[bovinehost]

I think someone needs to get laid.

And back off the stimulants.

I hope that you stick around....

Um, I'm going to take the other side of that.

[dmullen]

I don't like threads like this - they make me sad

Me too...so unkind and so unnecessary.

Lifes is too short.

I agree. We luv ya Big Poppa.

[GuitarHack]

Tin badge and all

[kbaim]

I cant imagine ever going off my trolley and slagging off the big man on the forum. I felt like a world class moron when I pulled a dodgy last year trying to get a Dargie AL, I didnt think id ever live it down, so bad did I feel about letting the EBMM guys down.

And the company comes right back with a gesture (that amazing guitar) that blows everyone away! Hard to match that kind of goodwill.

They've also done plenty of nice things for me. I've probably had 10-12 cs issues over 5 years (multiple guitars), some I've had to pay for and some I haven't. They always come through. Especially a couple months back.

I hope when I invite Sterling to a Laker playoff game this month or next he takes me up on it. It'll be on short notice so I might have to beg him.

[Jimmyb]

Um, I'm going to take the other side of that.

I can understand that completely.

[Big Poppa]

Elvis says that I am censoring the forum...Wouldn't the mod's delete CS threads then? No we leave them up and try to talk in a kind way and it only escalates if the attitude on the other side is unreasonable. Period.

I do think that I get into trouble in that I am myself here. There is no canned answers when under attack. Most people in CS cannot respond how they would like because of the ol adage "the customer is alway's right" and they take the venting and abuse. If that's what I have to do with guys like ELvis and Ratfart and the boycotting Canuck then I would rather mow the lawn.

This brings up something interesting....Elvis has no idea who he talking to and in front of....I am very honored to know that there are great people who have my back and one guy here who will go unnamed that you shouldnt mess with under any circumstances........He is my friend period.

Here is a link to an article that I recently read.......does this apply here?
Top 5 reasons why “The Customer Is Always Right” is wrong

So much of what you read in business is old cliches that when you deconstruct you realize that they are wrong. The negative squeeky wheel gets more attention than the happy customer who is discounted and trivialized as fanboy.

[colinboy]

Elvis says that I am censoring the forum...Wouldn't the mod's delete CS threads then? No we leave them up and try to talk in a kind way and it only escalates if the attitude on the other side is unreasonable. Period.

I do think that I get into trouble in that I am myself here. There is no canned answers when under attack. Most people in CS cannot respond how they would like because of the ol adage "the customer is alway's right" and they take the venting and abuse. If that's what I have to do with guys like ELvis and Ratfart and the boycotting Canuck then I would rather mow the lawn.

This brings up something interesting....Elvis has no idea who he talking to and in front of....I am very honored to know that there are great people who have my back and one guy here who will go unnamed that you shouldnt mess with under any circumstances........He is my friend period.

Here is a link to an article that I recently read.......does this apply here?
Top 5 reasons why “The Customer Is Always Right” is wrong

So much of what you read in business is old cliches that when you deconstruct you realize that they are wrong. The negative squeeky wheel gets more attention than the happy customer who is discounted and trivialized as fanboy.

Just read the customer article that you left the link to BP and its so right.i work in the aviation industry so i know exactly where they were coming from.

[PeteDuBaldo]

Here is a link to an article that I recently read.......does this apply here?
Top 5 reasons why “The Customer Is Always Right” is wrong

One of the most gut-wrenching yet somehow satisfying experiences for a business owner or manager is firing a bad customer. There is only so much you can do to try and make a customer happy, and when they become unreasonable with their demands and/or cross the line with personal attacks, sometimes there is no other option. It's never a pleasant experience, but sometimes it is a necessary one.