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Thread: Majesty Black Pearl Hardware Color Issue

  1. #1

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    Angry Majesty Black Pearl Hardware Color Issue

    Hi,

    First, I have contacted the Support already but have not got an answer so far.
    I have received my Majesty Polar Noir about 2 Weeks ago! and have played it daily for Multiple hours as it it so much fun to play.
    Yesterday I was shocked when I inspected it as I have seen that the color of the tremolo cover is already changing. The Black Pearl finish goes off and the chrome underneath is showing up.
    I have not applied any cleaning fluids nor was I wearing anything special on my right hand.
    Now I am really scared to play it and i am clueless what to do. Should I return it to the selling company? I have waited almost 6 Months to get it....These things cost 4k Euros here and I never had such an issue even having owned dozens of guitars. I simply do not accept such imperfections after only two weeks of playing...
    I hope the Copper Fire that will arrive next week will not have such issues as it has chrome hardware.

    It looks like this:
    Majesty Black Pearl Hardware Color Issue-20151011_143029-jpg
    Majesty Black Pearl Hardware Color Issue-20151011_151919-jpg
    S/N M02315

    :-(

    Anyone else having that issue? What should I do? Any suggestions?
    Btw. I live in Switzerland.
    Last edited by lydianb79; 10-11-2015 at 06:51 AM.

  2. #2

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    Hi, I had the same problem with my Arctic Dream... I emailed AJ at Ernie Ball and he hooked me up. Contact him.
    2005-JP6 RED PEARL
    2012-JPXI BLACK ONYX
    2013-JPXII BALI BURST
    2014-MAJESTY ARCTIC DREAM
    2015-JP15 BLUEBERRY BURST (#57-300)
    2015-JPXII CHERRY SUGAR

  3. #3

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    Thanks! Will do so...
    What did he suggest to do? Did you send it back?
    Last edited by lydianb79; 10-11-2015 at 07:00 AM.

  4. #4

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    Majesty Black Pearl Hardware Color Issue

    I just sent him a copy of my Sales Receipt to confirm the Warranty Status and he mailed me the Parts. If you're a handy person it's easy to change.
    Last edited by RAIN27; 10-11-2015 at 09:10 AM.
    2005-JP6 RED PEARL
    2012-JPXI BLACK ONYX
    2013-JPXII BALI BURST
    2014-MAJESTY ARCTIC DREAM
    2015-JP15 BLUEBERRY BURST (#57-300)
    2015-JPXII CHERRY SUGAR

  5. #5

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    Thank you RAIN27, I have the sales receipt handy and that should not be a problem. As I have not opened the back covers of the Majesty so far I assume there will be a piezo cable somewhere that I really hope does not need to be re-soldered. Did you get just the tremolo block or also the saddles? I hate adjusting the intonation with the saddles.
    Did that solve your issue? No more color coming off after the replacement? Even after playing it every day?
    I have again played 2 hours today and a lot of color came off again...
    Thanks again

  6. #6

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    I actually had the Tremolo Cover replaced when I sent it in for warranty service back in January... The new one faded also... So this is the second one they gave me... This time I actually left the Faded one on and have the new one put away until I get sick of looking at the old one. I guess it's an Inherent issue with the Finish...
    2005-JP6 RED PEARL
    2012-JPXI BLACK ONYX
    2013-JPXII BALI BURST
    2014-MAJESTY ARCTIC DREAM
    2015-JP15 BLUEBERRY BURST (#57-300)
    2015-JPXII CHERRY SUGAR

  7. #7

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    That's really sad. If they could seal the finish somehow the problem would be gone. Let's see what the answer of the support is. On one hand I don't want to give it back on the other hand I will have one with chrome hardware on tuesday. I guess JP scratches the color away in 2 songs or so, the issue must be known. I mean mine was made in 2015 and the 2014 models have the same issue. This is a serious quality issue that need to be adressed as many color variations suffer from it. Seen a Majesty GF with almost all color gone, looked horrible. Thinking of something silly as hairspray to seal it - not going to do it but people start to think about stupid things when things don't work out as they should. For that price I really request a persistent solution. If that is not possible it will go back to the vendor and i have learnt my lesson....
    Thanks again RAIN27!
    Last edited by lydianb79; 10-11-2015 at 10:22 AM.

  8. #8

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    Majesty Black Pearl Hardware Color Issue

    I hear ya... It's like an old Les Paul with faded Gold Hardware....
    2005-JP6 RED PEARL
    2012-JPXI BLACK ONYX
    2013-JPXII BALI BURST
    2014-MAJESTY ARCTIC DREAM
    2015-JP15 BLUEBERRY BURST (#57-300)
    2015-JPXII CHERRY SUGAR

  9. #9

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    I try to return it and get a JP15 in return (and add some bucks).
    I am not willing to make an experiment here with replacing hardware. Contacted the Vendor already......
    Looking at the St. Vincent with the same color hardware - and other Majesty models I can only pray to Musicman to be careful as it might dissapoint other customers. Unacceptable for 4k! Guitars are meant to be played....

  10. #10

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    I just bought a JP15 Blueberry Burst .... Great Guitar but very different as far as sound compared to my Majesty....
    2005-JP6 RED PEARL
    2012-JPXI BLACK ONYX
    2013-JPXII BALI BURST
    2014-MAJESTY ARCTIC DREAM
    2015-JP15 BLUEBERRY BURST (#57-300)
    2015-JPXII CHERRY SUGAR

  11. #11

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    I care about playability and the Majesty is very good. Congrats to the Blueberry Burst, looks insane, unfortunately that one is still not available here. The JP15 QM SB is - even horribly expensive - 500 bucks up. As i am only using amp simulations, results might be similar. Let's see, hope to get some sleep tonight as i am horribly frustrated....
    Thanks RAIN for the support
    Last edited by lydianb79; 10-11-2015 at 11:50 AM.

  12. #12

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    Majesty Black Pearl Hardware Color Issue

    As far as the JP15 BB compared to the Majesty..
    1-The JP15's neck on mine seems a little slimmer even though it's supposed to be the same 17" Radius as the Majesty
    2-The JP15 seems to have a little less sustain.. I guess it's the Snappiness of the Roasted Maple Fingerboard compared to the Ebony on the Majesty..
    Just my opinion...
    2005-JP6 RED PEARL
    2012-JPXI BLACK ONYX
    2013-JPXII BALI BURST
    2014-MAJESTY ARCTIC DREAM
    2015-JP15 BLUEBERRY BURST (#57-300)
    2015-JPXII CHERRY SUGAR

  13. #13

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    Maybe the sustain has to do with the angled headstock? Not sure if the jp15 has one
    Last edited by lydianb79; 10-11-2015 at 12:26 PM.

  14. #14

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    This issue has been discussed here a few times before.
    Bottom line is this finish is going to wear off no matter how many times you replace the parts.
    Many of us just accept that as a badge of actual "road wear". At least it's chrome underneath and really doesn't look that bad, unlike some other finishes that look nasty after they wear....
    Balls are Best!!

  15. #15

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    The more it fades the better it actually looks....
    2005-JP6 RED PEARL
    2012-JPXI BLACK ONYX
    2013-JPXII BALI BURST
    2014-MAJESTY ARCTIC DREAM
    2015-JP15 BLUEBERRY BURST (#57-300)
    2015-JPXII CHERRY SUGAR

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