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Thread: JPXI-7 Piezo Input Issue

  1. #1

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    JPXI-7 Piezo Input Issue

    Long time lurker, first time poster!

    I just purchased my second JP7, a JPXI-7, and have been experiencing an odd issue with the piezo/mono input. When I plug in the cable, the first second or so is dead then the signal starts popping/cracking in for a second or so then is perfectly fine the remainder of the time. Anyone else had this issue and know what exactly is the cause?
    Last edited by Code Eleven; 08-27-2016 at 02:23 PM. Reason: Typos

  2. #2

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    What brand of cable? Some brands fit better than others. Have you tried different ones?
    JP6 Mystic Dream
    JP6 DD2
    JP6 BFR Walnut
    JP6 White Sparkle
    JP6 BFR Cherry Burst
    JP6 BFR Black Sparkle Custom Color
    JPX6
    JP6 Olive Gold
    JP6 Blue Dawn
    JP13 Cardinal Red Sparkle
    JP6 Stealth White
    JP6 Gold Sparkle
    JP6 Starry Night
    JP6 Autumn Red
    JP6 Diablo Blue

  3. #3

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    Quote Originally Posted by Lou View Post
    What brand of cable? Some brands fit better than others. Have you tried different ones?
    Ive tried several, all work fine in the magnetic but the issue persists in the piezo/mono. Like I stated, once the signal comes in its fine, moving the cable around makes no noise or anything either. Definitely stumped.

  4. #4
    WillyD's Avatar
    WillyD is offline Ernie Ball, Inc. Ernie Ball Customer Service

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    hey Code,

    Thanks for playing Ernie Ball Music Man.

    Please shoot me an email with serial number, we'll find a solution for you

    [email protected]
    "he played like he was in jail- behind a few bars & couldn't find the key"

  5. #5

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    Quote Originally Posted by WillyD View Post
    hey Code,

    Thanks for playing Ernie Ball Music Man.

    Please shoot me an email with serial number, we'll find a solution for you

    [email protected]
    Thanks alot, I'll send you an email this evening when I'm around it! I sent one to the general customer service already as well.

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