December 2019 BFR
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Thread: Shout out to Albert at EBMM!!

  1. #1

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    Shout out to Albert at EBMM!!

    So last weekend I was in a panic because I couldn't find my tremolo arm for my LIII. Sadly I didn't find it in time. But that's not the point of the story.

    I called EBMM cold turkey. The guy who answered the phone was very nice and forwarded my call to Albert. He got a laugh out of my story, and quickly got me set up with an order for a backup trem arm. I'm expecting it any day now.

    I just love the fact that EBMM not only makes such great guitars, but their Customer Service is second to none!

  2. #2

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    Yep.... they rock!!
    Balls are Best!!

  3. #3

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    Well, I can’t say I’m surprised. Every time I’ve ever called them in the past the service has been stupendous AND friendly.

    2010 HH AL
    2001 MM90 AL

    Dr. Z Stingray
    Orange RV50
    Dr. Z DB4

  4. #4

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    Arm will be here Friday!

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