Jason Richardson Seven String Cutlass
Page 1 of 2 12 LastLast
Results 1 to 15 of 29

Thread: Neck defect - anyone seen this?

  1. #1

    User Info Menu

    Neck defect - anyone seen this?

    Hi, Has anyone seen anything like this? I noticed this when adjusting the piezo volume the other day.

    The neck on my 6 month old Majesty has developed this interesting "feature". I do not know if it is superficial or something sinister. I'm sending it in to EBMM for inspection/repair since the guitar is under warranty. Some info: The guitar has never been dropped, dinged, banged, poked, prodded, pulled, pushed, bumped etc. It has never seen any change in temperature (always indoors, never stored in the car etc.). Also, the guitar continues to have rock solid tuning, even after dive bombs and trem pulls (up 3 semi-tones).

    Anyway, just curious if anyone has ever seen this on any guitar. I have played/owned guitars continuously for 36 years and not seen this. Of course I've contacted EBMM customer support and have an RMA but just wanted to see if anyone has seen this. Thanks much!

    Neck defect - anyone seen this?-7ffcfdc6-29b9-4e57-bc58-0ff4f6cf8039-jpg

  2. #2

    User Info Menu

    Haven't seen it but I guess it just happens.

    It may be on the paint or even the wood and exhibiting like that. They should know better.

    JPXI Cardinal Red G57082
    JP12 Cherry Sugar G59225
    JP12 7 Cardinal Red F29322
    MAJESTY Glacial Frost M08083
    MAJESTY Ferrari Rosso M07113
    ARTISAN MAJESTY 7 Rosso M04775
    NOMAC MAJESTY Timeworn Matte Silver M06246
    MAJESTY Charred Silver Sparkle M08237

  3. #3

    User Info Menu

    Just to clarify, this defect was not present when I received the guitar. I just noticed it the other week after about 6 months. But, I’m perplexed where it came from or what could cause it.

    I wouldn’t think such a defect, whether it is a paint or wood defect, would just happen on a Majesty.

  4. #4

    User Info Menu

    A Majesty guitar is just wood and paint. It's not carbon fiber =D

    I believe they will re-paint it for you.

    JPXI Cardinal Red G57082
    JP12 Cherry Sugar G59225
    JP12 7 Cardinal Red F29322
    MAJESTY Glacial Frost M08083
    MAJESTY Ferrari Rosso M07113
    ARTISAN MAJESTY 7 Rosso M04775
    NOMAC MAJESTY Timeworn Matte Silver M06246
    MAJESTY Charred Silver Sparkle M08237

  5. #5

    User Info Menu

    Is it a crack? Like is there space there? That's just odd for that to happen. But, it's wood, so sometimes things happen.
    2007 Stingray 5 HS Cherry Burst / Maple FB / 3 Band EQ / Ceramic Pickups
    2012 Stingray 5 H Pearl Blue / Rosewood FB / 3 Band EQ/ AlNiCo Pickup
    2012 Steve Morse Morse Blueburst / Rosewood FB
    2012 Luke III SSH Vintage Sunburst / Rosewood Neck

  6. #6

    User Info Menu

    I honestly don't know if it is a crack and I pray it is not. I cannot feel any space in there. When I pull the trem up while putting my finger on the defect I cannot feel any defect movement.

  7. #7

    User Info Menu

    From the picture, it looks like a scratch.
    '14 GC HSHP
    '14 ASS Semi HHP - Black Cherry Burst
    '14 ASS Semi MM90 - Honey Burst
    '16 Axis - Trans Gold Quilt

    Fractal AX-8
    Bad Cat 2x12
    Seymour Duncan PowerStage 170
    Headrush FRFR-112

  8. #8

    User Info Menu

    It does look like a scratch, if it was a break it would have sharp edges surely?


    Sent from my iPhone using Tapatalk
    Musicman Silhouette special w/rosewood neck
    Musicman Sterling 5 HH
    Music Man SUB5 bass
    Music Man SUB 1 guitar

  9. #9

    User Info Menu

    Put that guitar on a diet, it’s busting out of its paint!

  10. #10

    User Info Menu

    Thanks for the replies. What I don't understand is that it is so crooked looking. A scratch would be nice and straight and not so jagged. Hopefully it is just something superficial in the paint caused by some underlying imperfection in the wood grain. It looks like the shape of wood grain. anyhoo, it'll be a few weeks before I send it to EBMM since we've got regular gigs for the coming weeks.
    Last edited by Mace13; 05-06-2019 at 04:59 AM.

  11. #11

    User Info Menu

    Every scratch looks different. If you use a guitar, you will get scratches sooner than later.

  12. #12

    User Info Menu

    Hi folks. Just wanted to follow up on this. The guitar was sent back to EBMM and they found a pretty large crack in there. This crack is at a location they've never seen before. Mechanically, it doesn't make any sense it would crack at that location since that is a fairly beefy area. The origin of the crack will remain a mystery but the guitar must have gone through some type of "trauma" during shipping or something, which focused a lot of stress at that location. At any rate, the guitar was otherwise in absolutely pristine condition (it didn't fall or get whacked or abused by me at any time). EBMM worked out a deal for replacement and really took care of me on this issue. I can't wait to get it back, I really love how the Majesty plays and feels. I love the JPXI and PRS but the Majesty is just a different level.

  13. #13

    User Info Menu

    Are you getting a new one?

    JPXI Cardinal Red G57082
    JP12 Cherry Sugar G59225
    JP12 7 Cardinal Red F29322
    MAJESTY Glacial Frost M08083
    MAJESTY Ferrari Rosso M07113
    ARTISAN MAJESTY 7 Rosso M04775
    NOMAC MAJESTY Timeworn Matte Silver M06246
    MAJESTY Charred Silver Sparkle M08237

  14. #14

    User Info Menu

    Wow--good thing you followed through with customer service. The way shipping companies handle cargo, I'm surprised this doesn't happen more. Here's to speedy delivery of your guitar and happy playing!
    '14 GC HSHP
    '14 ASS Semi HHP - Black Cherry Burst
    '14 ASS Semi MM90 - Honey Burst
    '16 Axis - Trans Gold Quilt

    Fractal AX-8
    Bad Cat 2x12
    Seymour Duncan PowerStage 170
    Headrush FRFR-112

  15. #15

    User Info Menu

    Nice to hear a happy ending. I would have guessed it was just a stress crack in the paint. Good thing you sent it in.
    My stuff:
    2007 Axis Pacific Blue Burst (9/25/07)
    2016 Axis SS Starry Night PDN (11/23/16)
    2016 Axis SS Semi-Hollow Trans Teal one-off (6/8/16)
    2018 Axis BFR Steel Blue No. 45 (9/18/18)
    2010 JP6 Mystic Dream (6/22/10)
    1989 Fender HM Strat HSS Blackstone
    2016 Gibson Les Paul Studio Deluxe Caribbean Night
    1995 Washburn N2 Padauk Stain
    2017 Taylor 224ce-K DLX Koa
    SBMM JP70 Trans Purpleburst
    SBMM S.U.B. SB4 Black

    http://mountainkingmusic.com
    http://spychocyco.blogspot.com

Tags for this Thread

Posting Permissions

  • You may not post new threads
  • You may not post replies
  • You may not post attachments
  • You may not edit your posts
  •  
Ernie Ball Forums