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Thread: Majesty jack issue

  1. #1

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    Majesty jack issue

    The acoustic side of ny jack stopped working when full plugged in, now it only works when cable is pulled halfway out. Should I just get a new jack or am I missing something? Thanks

  2. #2

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    Contact Music Man Support and they'll set you in the right direction.
    All contact info can be found at: Contact | Ernie Ball Music Man

  3. #3
    Daniel is offline Ernie Ball, Inc. Ernie Ball Customer Service

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    Quote Originally Posted by Greegc View Post
    The acoustic side of ny jack stopped working when full plugged in, now it only works when cable is pulled halfway out. Should I just get a new jack or am I missing something? Thanks
    Hi Greegc,
    Double check to make sure you're not in stereo mode. If you hold down the Piezo knob until the little LED on the battery box blinks just once that will put you into mono mode. If you're still having issues, feel free to shoot me an email at customerexperience@ernieball.com

  4. #4

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    Awesome! Thank you so much, that did it!
    G

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