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Thread: NGD...gone wrong? Advice please!

  1. #16

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    That crack at the nut = return. If they didn't disclose that, my assumption has to be that it happened because of the poor packing in shipping.
    My stuff:
    2007 Axis Pacific Blue Burst (9/25/07)
    2016 Axis SS Starry Night PDN (11/23/16)
    2016 Axis SS Semi-Hollow Trans Teal one-off (6/8/16)
    2018 Axis BFR Steel Blue No. 45 (9/18/18)
    2010 JP6 Mystic Dream (6/22/10)
    1989 Fender HM Strat HSS Blackstone
    2016 Gibson Les Paul Studio Deluxe Caribbean Night
    1995 Washburn N2 Padauk Stain
    2017 Taylor 224ce-K DLX Koa
    SBMM JP70 Trans Purpleburst
    SBMM S.U.B. SB4 Black


  2. #17

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    The crack at the nut is a non-starter. Send it back. I would bet $1000 that the crack at the nut is because the headstock was pressed or had pressure down/back on the headstock due to a package drop or something (because it was packed wrong). That seems like a serious issue to me. I do NOT think that is just paint. I think there is likely an underlying wood crack now. Which means (a) the neck will be more susceptible to humidity (and thus require more frequent adjustments) because of the paint crack; (b) over time you may have stability/tuning issues; (c) now that it's compromised, any minor hit (turning and accidentally bumping the headstock on an amp or a singer) or road/shipping bumps (even in case) may open that crack up more or even break off the headstock.

    That guitar has to go back, and the seller needs to make this right by sending you a NEW guitar in OHSC at the same cost.

    That's my 2c. Good luck!

  3. #18

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    The guitar is going to be returned. I'm currently going back and forth with the manager/company on a resolution. Hopefully I'll have another, and better, NGD post in the near future. Thanks all!

  4. #19

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    I had the same issue with an Iced Crimson. I brought it to a luthier and he said that it is a frakture that might need a fix in the future. He said that it most certainly happened during shipping. This injury is being discussed right now elsewhere here in the forum. My guitar was exchanged by my dealer and now it is just perfect. I hope your issue is solved as well to your linking. Good luck. Regards, J
    JP6 PRB
    JP6 BFR TR
    JPX BFR Barolo
    JP12 7 BFR CS
    JP15 BFR QM SB
    Majesty 7 Iced Crimson
    Majesty Artisan Nero
    Majesty 7 Monarchy Majestic Purple
    Majesty Tiger Eye



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