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Thread: Matte black hardware

  1. #16

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    I too appreciate that however I have an email, direct from MM CS, who have given me the part numbers for the black hardware I want to allow me to purchase the hardware directly from my local EBMM distributor (who have also agreed to the same) allowing me to swap out my chrome hardware on my BFR Luke 2 to black hardware per what's available on some of the L3's.

    I was explicit with them in saying I wanted to swap out my chrome hardware for the current black hardware available. The only part they wanted returned was the bridge unit as all other parts are available to the general consumer.

    Either they've changed their policy in the last week or so or your local distributor won't accommodate your requests.

    Or ...

    perhaps the situation is different between Luke & JP guitars.

    If it would help you, I can send you on the email I received. Feel free to PM me you electronic mail address.
    BFR Luke 2 Emerald Green Flame Top (which sucks)

    PDN Neptune Blue Luke 3 H/H

  2. #17

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    Quote Originally Posted by mr.b View Post
    I too appreciate that however I have an email, direct from MM CS, who have given me the part numbers for the black hardware I want to allow me to purchase the hardware directly from my local EBMM distributor (who have also agreed to the same) allowing me to swap out my chrome hardware on my BFR Luke 2 to black hardware per what's available on some of the L3's.

    I was explicit with them in saying I wanted to swap out my chrome hardware for the current black hardware available. The only part they wanted returned was the bridge unit as all other parts are available to the general consumer.

    Either they've changed their policy in the last week or so or your local distributor won't accommodate your requests.

    Or ...

    perhaps the situation is different between Luke & JP guitars.

    If it would help you, I can send you on the email I received. Feel free to PM me you electronic mail address.
    That sounds awesome!!

    I hope there has been a change in policy. I will shoot them an email as well and see what is going to happen.

    You have possibly just made my day =D

    JPXI Cardinal Red G57082
    JP12 Cherry Sugar G59225
    JP12 7 Cardinal Red F29322
    MAJESTY Glacial Frost M08083
    MAJESTY Ferrari Rosso M07113
    ARTISAN MAJESTY 7 Rosso M04775
    NOMAC MAJESTY Timeworn Matte Silver M06246
    MAJESTY Charred Silver Sparkle M08237
    MAJESTY Dargie 3 M08360

  3. #18
    Daniel's Avatar
    Daniel is offline Ernie Ball, Inc. Ernie Ball Customer Service

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    Hi guys,
    It is possible to swap out your hardware now. The bridges and the neckplates are proprietary and would need to be returned to the factory or your nearest distributor before we can sell you the new parts. If you're looking for new hardware, shoot us an email at customerexperience@ernieball.com and we'll help you out.

  4. #19

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    Quote Originally Posted by Daniel View Post
    Hi guys,
    It is possible to swap out your hardware now. The bridges and the neckplates are proprietary and would need to be returned to the factory or your nearest distributor before we can sell you the new parts. If you're looking for new hardware, shoot us an email at customerexperience@ernieball.com and we'll help you out.
    EPIC news!!

    JPXI Cardinal Red G57082
    JP12 Cherry Sugar G59225
    JP12 7 Cardinal Red F29322
    MAJESTY Glacial Frost M08083
    MAJESTY Ferrari Rosso M07113
    ARTISAN MAJESTY 7 Rosso M04775
    NOMAC MAJESTY Timeworn Matte Silver M06246
    MAJESTY Charred Silver Sparkle M08237
    MAJESTY Dargie 3 M08360

  5. #20

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    Beyond epic!!!!!


    Axis Hardtail TransPurple #89749 (3/28/97)
    Reflex Classic White #G71108 (7/14/14)
    Cutlass
    StarryNight #G79870 (12/14/16)
    Stingray BFR
    Natural#G59581 (10/3/17). FS
    REVERB

  6. #21

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    This is great!!!!

  7. #22

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    Quote Originally Posted by Daniel View Post
    Hi guys,
    It is possible to swap out your hardware now. The bridges and the neckplates are proprietary and would need to be returned to the factory or your nearest distributor before we can sell you the new parts. If you're looking for new hardware, shoot us an email at customerexperience@ernieball.com and we'll help you out.
    Ty!

    Sent from my VS995 using Tapatalk
    ---

    Luke 1 - Pearl Red
    Luke 1 - Pearl Blue
    Luke 2 - Pearl Purple
    Luke 2 - Black Sparkle
    Luke 2 - PDN Green Sparkle
    Luke 2 - BFR Trans Purple Quilt]
    Luke 2 - PDN Starry Night (MH)
    Luke 2 - BFR Island Burst
    Luke 2 - Dargie Delight 1
    Luke 2 - Dargie Delight 2
    Luke 2 - Sapphire Black
    Luke 2 - Sledge
    Luke 2 - Red Pearl
    Luke 2 - BFR True Gold
    Luke 2 - True Gold (MH)
    Luke 2 - Carbon Blue Pearl
    Luke 3 - BFR Boysenberry
    Luke 3 - Firemist Purple

  8. #23

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    Great stuff!
    EVH Hardtail Red 1995
    Axis Sport SSS Trem Transparent Purple 1998
    Axis Sport MM90 Trem Transparent Orange 1999
    Axis SS Hardtail Piezo Honeyburst 2007
    Albert Lee MM90 Hardtail Dargie Delight 2007
    Bongo 4HH Stealth 2007
    BFR 25th Anniversary Venetian Red burst 2009

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