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Weak Tone, Weak volume...

This is a discussion on Weak Tone, Weak volume... within the General Music Discussion forums, part of the General Discussion category; Hi guys. I was doing an online bass lesson recently, and I tapped the battery compartment of my 'ray with ...

  1. 03-21-2009, 06:04 PM #1
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    Weak Tone, Weak volume...

    Hi guys.

    I was doing an online bass lesson recently, and I tapped the battery compartment of my 'ray with my trousers, and it made a really bad noise. A very loud distorted noise, much like when you put the lead into the jack, but miss first.

    I figured my battery may need changing, so I put another battery in ( a brand new one, and I was left with a really weak tone, and everything was really quiet. So I put the old battery in, and it was the same again. I just can't get anything out of it. It's as if the actives don't exist.

    Anyone have an idea what this is? I haven't even gigged with this bass yet...
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  2. 03-21-2009, 06:08 PM #2
    Grand Wazoo
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    Look dude, we only play the instruments, we don't make 'em and we don't repair 'em, you might get a zillion opinions from well intended people here, but for the REAL THING there is only one port of call for you. and that is CUSTOMER SERVICE

    Ernie Ball | Contact Us

    Good luck
    Last edited by Grand Wazoo; 03-21-2009 at 06:31 PM.
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  3. 03-21-2009, 06:14 PM #3
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    Yea, I understand that, bud. I was just looking to see if anyone has had the same problem to see if it's a simple fix before I take it further...

    Free bass lessons. Competitions. Learning.

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  4. 03-21-2009, 06:35 PM #4
    Grand Wazoo
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    Quote Originally Posted by Dmanlamius View Post
    Yea, I understand that, bud. I was just looking to see if anyone has had the same problem to see if it's a simple fix before I take it further...

    Sure, I understand you.

    By the way love your website, I'll pass the link to my friends. Keep up the good work.
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  5. 03-22-2009, 04:23 AM #5
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    Thanks man! That is much appreciated!
    Free bass lessons. Competitions. Learning.

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  6. 03-22-2009, 08:15 AM #6
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    also check this thread... might help you out

    http://www.ernieball.com/forums/musi...ease-help.html

    MrM
    just put flats on the bongo!!
    just put roundwounds on your fretless!!

    eb customer support:
    E-mail: musicman_customerservice@ernieball.com
    Telephone: +1 866-823-2255

    trussrod adjustment:
    Click here for an image!
    less relief / flatter = lower action
    more relief / bow = higher action
    do NOT use cheap tools to adjust with. they might break and scrape up your pressious!
    also, if you are lucky enough to have a 100th namm sr4: the truss works the other way around on that one!
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  7. 03-22-2009, 10:43 AM #7
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    Yea, it's a completely different thing.

    Thanks anyway, though...
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  8. 03-22-2009, 11:01 AM #8
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    OK Heavy handed self appointed moderators are way out of line....gentile reminders about customer service are welcome but that post is embarrassing to me and I apologize.

    Please call customer service and we will make you happy
    Two requests, please
    Please contact customer service prior to posting instrument issues
    Please don't PM me
    Thanks
    Please dont add me as a friend on facebook....my life is an open book here as it is.
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  9. 03-22-2009, 02:05 PM #9
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    Yea, i'd happily do that.

    But I have a feeling customer service is in the States? I'm in England. Instead of spending a massive amount of money ringing the USA, I thought i'd just see if anyone had a quick fix, incase it was a common problem.

    Ironically, i've got to the bottom of the problem via another forum. Should be able to get it fixed locally in no time at all, so all is cool.
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  10. 03-22-2009, 02:53 PM #10
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    If not contact Strings and Things they are great
    Two requests, please
    Please contact customer service prior to posting instrument issues
    Please don't PM me
    Thanks
    Please dont add me as a friend on facebook....my life is an open book here as it is.
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  11. 03-22-2009, 06:14 PM #11
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    Quote Originally Posted by Big Poppa View Post
    If not contact Strings and Things they are great
    They have a location or 2 in San Diego. They do good work. Also rent practice pads. Cool set up.
    "I wonder what'll happen if I connect this to this ..." -- the last words of too many people
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  12. 03-23-2009, 05:06 AM #12
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    Yea...San Diego....

    The States again....

    he he
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  13. 03-23-2009, 05:16 AM #13
    Grand Wazoo
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    Sorry mate I really need to apologise for having sounded heavy handed in my reply, I never meant to, and by no means I was trying to abuse authority or impersonate moderation, its not my place. I agree with what Mr. BP said and since you live in the UK you can safely rely on the knowledge and unrivaled help of Pete, aka blind lemon in this forum, who is the main man at Strings and Things who are the official UK distributors for EB instruments. So you could either pm him via the forum "Blind Lemon" or contact them here:

    Strings & Things Ltd. Tel: 01273 440442

    Strings and Things Ltd. - Quality Instruments

    Again sorry for my original reply, I was out of order. Hope you can sort out your battery issue.

    btw I have seen your videos is that an ebony fingerboard on your SR4?
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  14. 03-23-2009, 06:28 AM #14
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    Capt great post...thanks

    Robert Strings and Things is our UK distributor.....
    Two requests, please
    Please contact customer service prior to posting instrument issues
    Please don't PM me
    Thanks
    Please dont add me as a friend on facebook....my life is an open book here as it is.
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  15. 03-23-2009, 01:59 PM #15
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    Ah, that's great! Thanks for the number, CaptMoto...

    Hey man, I didn't feel that your post was a negative one! All is cool.

    Thanks for your responses, guys.

    Kris
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