I'm definitely getting on the fuzz wagon soon, maybe even an octave fuzz. It's not so much that I want something that works well with the Cutlass but...
OK, it sounds like you have a problem. If the truss rod is all the way loose, you should have neck relief, (ideally more than necessary so tightening...
Casey, if you are out of warranty you can still get a replacement unit from Music Man but you will probably have to send the old one back. Call Music...