This is the first time I've heard of chrome coming off any EB instrument, you should definitely let customer service know about it. Give them a call...
Also there are errors in the database. Not common but I get the impression that they are more common with older instruments (which makes sense as the...
First, try a different cable. Different manufacturers have slightly different sizes and tolerances in the dimension of the cable ends and barrel jack...
I love the wonder wipes! I can do about 6 or 8 applications with each one. I put 'em back in their little packets and store them in a little zip lock...