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Dargie SR5: A Sad Day Indeed…

This is a discussion on Dargie SR5: A Sad Day Indeed… within the Music Man Basses forums, part of the Gear Talk category; A Sad Day Indeed… It’s been exactly 2 weeks since the arrival my Dargie Delight SR5 HH… I call him ...

  1. #1
    lgrankin's Avatar
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    Dargie SR5: A Sad Day Indeed…

    A Sad Day Indeed…

    It’s been exactly 2 weeks since the arrival my Dargie Delight SR5 HH… I call him Dougle. I noticed from the initial trial at the dealer that something wasn’t quite right with the electronics. It sounded like a grounding issue to me, but I couldn’t be certain. I would get a crackling/static type of noise when I would tap on the pots or on the pick-guard around the control cavity.

    I was reluctant to bring it back to the dealer at first because it wasn’t very noticeable, and quite frankly, I was having a great time getting to know this tone monster. Sadly, it worsened, the pre-amp began to cut out and the signal was distorting. Based on advise from the good folks at EBMM customer service, I brought it in to the dealer so that their technician could give it a once over.

    To make a long story short, the tech. couldn’t determine the problem and the bass is going back to SLO. I can only hope that Dougle is back in my hands very shortly and the good folks in SLO will look after him. I have every confidence that this will turn out well. He ships out tomorrow morning.

    Cheers,
    Lou
    Last edited by lgrankin; 04-02-2007 at 05:18 PM.
    Hippie Campfire

    *2007 HH StingRay 5, Dargie Delight, w/matching headstock.

  2. #2
    Beth's Avatar
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    Hi Lou,

    Terry from L&M called me this morning and let me know what was going on with your Dargie. We are very sorry for the problems that you are having and assure you that the bass will repaired and returned swiftly and safely.

    Cheers!
    -Beth
    carpe diem

  3. #3
    lgrankin's Avatar
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    Thanks Beth! I heard nothing but good things about EBMM Customer Service.

    Cheers,
    L
    Hippie Campfire

    *2007 HH StingRay 5, Dargie Delight, w/matching headstock.

  4. #4
    SLUGGO's Avatar
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    Aww maaaannn.....

    Hope your Darg is back soon. I'm sure EBMM will make it right!
    2007 SR5 HS 20th Anniversary
    2007 SR5 H Dargie Delight
    2006 SR4 HH Black/Gold LE
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  5. #5
    saxnbass's Avatar
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    I've only heard good things about EBMM Customer Service, I'm sure it'll be all taken care of.
    Eric

    2007 LE Blue Dawn Bongo4 HH Piezo Unlined Fretless
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  6. #6
    Psychicpet's Avatar
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    Quote Originally Posted by lgrankin View Post
    Thanks Beth! I heard nothing but good things about EBMM Customer Service.

    Cheers,
    L
    Absolutely the best CS from EBMM!

    congrats on the DD, they are pretty kickin' huh?
    "Top pros 15 - Talkbass 0"

  7. #7
    lgrankin's Avatar
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    I just got word that my DD is on its way home and shipping out of SLO today.
    I still don't have any details as to what the problem was, but it has been repaired.

    It's been a long 3 weeks and counting!

    LR
    Hippie Campfire

    *2007 HH StingRay 5, Dargie Delight, w/matching headstock.

  8. #8
    meeder2's Avatar
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    They will get it right if they haven't already.

  9. #9
    Oh! Henry is offline Registered User Junior Member
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    EB customer service is indeed awsome. They replaced ALL electronic components in my SR5 to make shure to catch the problem.

    This company rocks!

  10. #10
    lgrankin's Avatar
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    It's in transit and should be here in a week or so... I can't wait to get it out on a gig!

    LR
    Hippie Campfire

    *2007 HH StingRay 5, Dargie Delight, w/matching headstock.

  11. #11
    lgrankin's Avatar
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    It's back in my hands!
    EBMM Customer Service comes through with flying colors!

    Thanks everyone.

    LR
    Hippie Campfire

    *2007 HH StingRay 5, Dargie Delight, w/matching headstock.

  12. #12
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    My bass left SLO yesterday!

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