my stingray has a bad 4 knob active preamp unit

[RitchieDarling]

Okay, okay. Remember that the original poster is new and hasn't had the experience that you guys have had - or at least know about. Naranja, we're a helpful bunch. Why don't you try what I suggested and let me know how it works for you? Jack

Sorry about that Jack, BP. The smart-ass knob was set on 11 this morning.

R

[Spectre]

Naranja,

EBMM customer service is great.
They bend over backwards to help. My personal experience.
As Jack said, call them on the phone.

and BP is unique as he actively participates in this forum. I think we are privileged that he spends time to talk to us.
Heck, he even listens. How 'bout that. which is far better than most of us.
I dare say you would be hard pressed to find another CEO/Owner of any compnay that does this.

Ok, getting off my soap box.
* quick bow *

[Leftybassist]

It occured to me that perhaps naranja might have thought that BP's signature was directed specifically at him. In which case the endearing term "Knuckleheads" would have come off wrong. ??