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What would you guys do?

This is a discussion on What would you guys do? within the Music Man Guitars forums, part of the Gear Talk category; Originally Posted by Warg Master Wow, people are impatient. sigh ... i purchased a ESP guitar on Ebay on august ...

  1. #16
    Thirdpole's Avatar
    Thirdpole is offline Registered User Junior Member
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    Quote Originally Posted by Warg Master
    Wow, people are impatient.

    sigh ... i purchased a ESP guitar on Ebay on august 16th. Not only is shipping really expensive (80$ with insurance) through UPS but the seller told me the guitar would be here on the 23rd. I figured, alright, i'll pay more, but the package will be here sooner than regular mail.

    Well, long story short, it's not here yet, and i figure it's going to be another 3-4 days minimum. To top it off, the package is not even insured (i verified with UPS) even though he charged me insurance.

    Most of the delay is caused by not correctly filling out the customs forms.
    And the seller seldom replies to my mails. Like once every three days.

    Do you think i should leave neutral or even negative ?
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  2. #17
    Tim O'Sullivan's Avatar
    Tim O'Sullivan is offline Registered User Senior Member
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    Quote Originally Posted by Thirdpole
    sigh ... i purchased a ESP guitar on Ebay on august 16th. Not only is shipping really expensive (80$ with insurance) through UPS but the seller told me the guitar would be here on the 23rd. I figured, alright, i'll pay more, but the package will be here sooner than regular mail.

    Well, long story short, it's not here yet, and i figure it's going to be another 3-4 days minimum. To top it off, the package is not even insured (i verified with UPS) even though he charged me insurance.

    Most of the delay is caused by not correctly filling out the customs forms.
    And the seller seldom replies to my mails. Like once every three days.

    Do you think i should leave neutral or even negative ?
    I would say wait until you have it, and then post neutral with comments why.
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  3. #18
    Beth's Avatar
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    Quote Originally Posted by PeteDuBaldo
    Running a store (or two) I know that sometimes there are unforseen circumstances which delay the shipment of merchandise. Yeah, it sucks, but if that happens I generally wind up biting the fat one and upgrading the shipping on my dime. Shipping via another carrier than what the buyer requests though? NO WAY!

    And legally, you can refuse to pay for shipping if it's not shipped the way you requested...
    carpe diem

  4. #19
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    Quote Originally Posted by Thirdpole
    sigh ... i purchased a ESP guitar on Ebay on august 16th. Not only is shipping really expensive (80$ with insurance) through UPS but the seller told me the guitar would be here on the 23rd. I figured, alright, i'll pay more, but the package will be here sooner than regular mail.

    Well, long story short, it's not here yet, and i figure it's going to be another 3-4 days minimum. To top it off, the package is not even insured (i verified with UPS) even though he charged me insurance.

    Most of the delay is caused by not correctly filling out the customs forms.
    And the seller seldom replies to my mails. Like once every three days.

    Do you think i should leave neutral or even negative ?
    I agree with Tim, but if the guitar is in as promised condition, I'd wait a couple days, to cool off about the shipping, and then decide what kind of feedback to leave. If it's important to express your annoyance with a detail, you can still allude to that in your positive feedback. You can't undo negative feedback, and I think that should be taken seriously enough to use a little self restraint.

  5. #20
    J_Alexander is offline Registered User Senior Member
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    well i got the new black axis today. i will have to say after cleaning it and setting it up it will be a 9.5 out of a 10 but not now. the guitar itself is great looking neck is new and looks to be played very little. whoever played it though sweet alot as the frest have a slight haze on them but i will take care of that later tonight with some steel wool. i already tried one fret and gone in a flash. the neck has a very nice birdseye like my evh. my other axis has a very deep flame neck. the body is prestin(sp) very nice. the bridge does need to be set up. the low side the plate under the floyd is touching like it should but the high e isnt. also isnt level front to back so may need to shim a bit. it got here and will look =great when i get done. i really dont feel like getting into a pissing match with someone so i may just let it go i dont know one point leaving them poor feedback for there service wont get me any positive feedback and i only have a 16 so far. the guitar is gonna be perfect later tonight so might as well be happy.

  6. #21
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    TonyEVH5150 is offline Registered User Senior Member
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    I'd leave him positive feedback for the condition the guitar arrived in, and comment that there was some confusion about the shipping.
    Currently modding the heck out of a SBMM SILO30

  7. #22
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    the guitar seems great, you didnt really get stiffed dude, enjoy it and get on with things!

    pissing contests never end good. think happy thoughts!
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  8. #23
    beej's Avatar
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    Agreed- best to take the high road since it all worked out. What comes around goes around.
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  9. #24
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    Leave 'em the positive feedback and be done with it. Things happen and you got a killer axe. So, play that bad boy and enjoy.
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  10. #25
    Tim O'Sullivan's Avatar
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    Quote Originally Posted by koogie2k
    Leave 'em the positive feedback and be done with it. Things happen and you got a killer axe. So, play that bad boy and enjoy.
    +1
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