Nope, they don't and they do not offer factory tours for the average-Joe.
I'll also suggest you do not attempt to "gate-crush". I did.
They were extremely polite but it was a "do-not-ask-again" type of NO.
We do not currently sell direct. You can find dealers on our website at Home | Ernie Ball Music Man. Click on any guitar and there will be a list of dealers underneath the guitars information. If you have any questions on where to purchase a guitar, feel free to shoot me an email at [email protected].