• Ernie Ball
  • MusicMan
  • Sterling by MusicMan
Joined
Jan 4, 2020
Messages
5
Love this bass, BUT I have an issue so before I contact support I'd appreciate some input if anyone has experienced a similar situation. The G string slips off of the fretboard when playing aggressively and/or trying to bar a chord for instance. It looks like to me that the nut isn't cut correctly, or maybe the fret bevel isn't quite right?. I have attached a picture any input is greatly appreciated.
 

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danny-79

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Feb 6, 2009
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I’m no expert on SR5’s but that does look a bit off to me.
Customer service is your friend, send them an email
 

Wim Laven

Prize Winning Journalist
Joined
Aug 7, 2016
Messages
105
It may be a bit of both. The picture looks similar enough to mine, but I couldn't rule anything out by any means.

It is a common criticism that the strings can slide off the fret with these guitars.
 
Joined
Jan 4, 2020
Messages
5
Looks the same as all of my 5s with compensated nuts.

Here is the response from support and yes I was able to get the adjustment to work, go figure, see how the A string lines up closer to the center of the dot and the distance from the end of the board for B and G is just about even. The bass plays well now so all is well in "grooveville" again :cool: Thank you to those who provided input greatly appreciated!

Hi Phil,
Thanks for sending those pictures over. From the pictures, it looks like the neck is a little off-set in the neck pocket. The SR5 strings do run close to the edge of the fretboard as our necks are pretty narrow. It could be that the neck shifted in shipping and needs to be readjusted upwards a little bit. If you loosen the neck bolts, you can physically shift the neck up, towards the bass side of the fretboard and realign the strings. Here is a link to a video explaining how to do it: Fixing String Alignment on a Bolt-On Neck Guitar - DrKevGuitar.com - YouTube It's a pretty standard adjustment for guitars with bolt-on necks.
 

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Joined
Jan 4, 2020
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5
Charlotte had surgery...

Well yinz'all (pgh 'ezz) I decided to have the local professional luthier (I mean local specialty music shop pro not the "box" store dude) Fashion a new double-wide bone nut and tweak the string width settings just a bit. The strings line up evenly top to bottom, the A string rides centered over the dots, improved intonation, action and no more G string slipping off of the fretboard. The proof is in the "puddin'-Harley"... She plays like a dream and rumbles the seats! Feel free to comment as you see fit.
 

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Joined
Jan 4, 2020
Messages
5
strummer - "How does your bass intonate with the new nut?"

In all seriousness, the intonation AND action is spot on. Plays wonderfully now to my liking.
 

danny-79

Well-known member
Joined
Feb 6, 2009
Messages
2,507
Location
England U.K
Good stuff!
I was curious, as your new nut does not have compensation.

I appreciate the concept behind the compensated nut , 3-4 of my EBMM’s have them but personally can’t tell the difference. (Apart from the bridge saddles being visually more in line with each other on the ones with the compensated nuts)
 
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