December 2019 BFR

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Type: Posts; User: Daniel; Keyword(s):

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    Hi there, The Armada is a neck through design. ...

    Hi there, The Armada is a neck through design. The neck and center of the guitar body are all one piece. Mahogany sides and a maple top were then added to the through-neck.
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    HI Marcobenassi, Unfortunately, I don't have...

    HI Marcobenassi,
    Unfortunately, I don't have access to that information. Our paint mixes are proprietary and I'm not able to give out any info other than where we get our paint.
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    Hi there, If there is a burr in the nut, or it...

    Hi there, If there is a burr in the nut, or it was back slotted then it could cause some ringing issues, however, you'd most likely have intonation problems as well. Have you changed the string...
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    Hi Macrobenassi, we get our paint from TCP...

    Hi Macrobenassi, we get our paint from TCP Global Corporation - Quality & Service Since 1974.
  5. Thread: Sterling Ray 35

    by Daniel
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    Help: Hi Poodles, Reach out to...

    Hi Poodles, Reach out to info@sterlingbymusicman.com and they'll help you find a new switch.
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    Hi Dan2211, Judging from these photos, this is...

    Hi Dan2211, Judging from these photos, this is not a genuine Ernie Ball Music Man. We recommend only buying new instruments form authorized retailers. If you have any questions feel free to shoot...
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    Hi Marcobenassi, I'm sorry to see that you're...

    Hi Marcobenassi, I'm sorry to see that you're having issues with the paint on your guitar. It looks like the screws were over tightened and the guitar's finish cracked over time. Unfortunately, we...
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    Welcome back to the family! You're better off...

    Welcome back to the family! You're better off without Jennifer anyway...
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    If you ever have any trouble with your Ernie Ball...

    If you ever have any trouble with your Ernie Ball products, don't hesitate to reach out.
  10. Help: Hi Mjnigro, What's the issue with your 13th...

    Hi Mjnigro, What's the issue with your 13th fret? How can we help you?
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    Hi there, it sounds like you may have a bad...

    Hi there, it sounds like you may have a bad switch. Shoot us an email at customerexperience@ernieball.com and we'll help you out.
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    Hi Tanner, The M-Steel strings should work on...

    Hi Tanner, The M-Steel strings should work on any guitar. Shoot me an email at customerexperience@ernieball.com and we'll replace that string for you.
  13. This is not a genuine Ernie Ball Music Man.

    This is not a genuine Ernie Ball Music Man.
  14. Find the perfect gift for the guitarist in your life!

    Find the perfect gift for the guitarist in your life! From Ernie Ball stocking stuffers to great deals under $25 and $50, get them what they really want this year.

    Find the article here!
    ...
  15. Thread: M-Steel

    by Daniel
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    Hi there! Sorry to hear that you had an issue...

    Hi there! Sorry to hear that you had an issue with your M-Steel Slinkys. Shoot me an email at customerexperience@ernieball.com and I'll help you out.
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    Hi there, It sounds like you may have an issue...

    Hi there, It sounds like you may have an issue with your input jack. Shoot me an email at customerexperience@ernieball.com with your guitar's serial number and I'll help you out.
  17. Hi Glenn, Some of the info is in our current...

    Hi Glenn,
    Some of the info is in our current FAQ. FAQ | Ernie Ball Music Man
    I'll work on getting a sticky here for the neck care guide.
  18. The Ernie Ball polish and cloth work great for...

    The Ernie Ball polish and cloth work great for keeping your guitar clean. You can find them on our website here: Instrument Care | Ernie Ball
    For the neck, we have a care guide, that we can email...
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    Hi Matt, shoot me an email at...

    Hi Matt, shoot me an email at customerexperience@ernieball.com and I'll help you out.
  20. Hi guitarmech111, Welcome to the Ernie Ball Music...

    Hi guitarmech111, Welcome to the Ernie Ball Music Man family! To adjust the boost on, you can turn the guitar over and see some labeled holes on the control cavity cover. Inside those holes are...
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    Help: Sorry to hear that you're having an issue with...

    Sorry to hear that you're having an issue with your new Cutlass. Feel free to shoot me an email at customerexperience@ernieball.com and I'll help you out. If you have any video clips of what you're...
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    Sticky: New instruments will be added to The Vault every...

    New instruments will be added to The Vault every other month!
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    Sticky: Although many of the pieces in The Vault are...

    Although many of the pieces in The Vault are limited or one-of-a-kind, the Ernie Ball Music Man factory does not fulfill any custom options on our instruments.
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    Sticky: At this time The Vault instruments are only...

    At this time The Vault instruments are only available to ship to our US customers.
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    Sticky: The all new Ernie Ball Music Man Vault!

    Introducing the Ernie Ball Music Man Vault. Here's your chance to get your hands on top tier, limited edition models, not available anywhere else. For the first time, discover first article...
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