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    Welcome back to the family! You're better off...

    Welcome back to the family! You're better off without Jennifer anyway...
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    If you ever have any trouble with your Ernie Ball...

    If you ever have any trouble with your Ernie Ball products, don't hesitate to reach out.
  3. Help: Hi Mjnigro, What's the issue with your 13th...

    Hi Mjnigro, What's the issue with your 13th fret? How can we help you?
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    354

    Hi there, it sounds like you may have a bad...

    Hi there, it sounds like you may have a bad switch. Shoot us an email at customerexperience@ernieball.com and we'll help you out.
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    Hi Tanner, The M-Steel strings should work on...

    Hi Tanner, The M-Steel strings should work on any guitar. Shoot me an email at customerexperience@ernieball.com and we'll replace that string for you.
  6. This is not a genuine Ernie Ball Music Man.

    This is not a genuine Ernie Ball Music Man.
  7. Find the perfect gift for the guitarist in your life!

    Find the perfect gift for the guitarist in your life! From Ernie Ball stocking stuffers to great deals under $25 and $50, get them what they really want this year.

    Find the article here!
    ...
  8. Thread: M-Steel

    by Daniel
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    Hi there! Sorry to hear that you had an issue...

    Hi there! Sorry to hear that you had an issue with your M-Steel Slinkys. Shoot me an email at customerexperience@ernieball.com and I'll help you out.
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    Hi there, It sounds like you may have an issue...

    Hi there, It sounds like you may have an issue with your input jack. Shoot me an email at customerexperience@ernieball.com with your guitar's serial number and I'll help you out.
  10. Hi Glenn, Some of the info is in our current...

    Hi Glenn,
    Some of the info is in our current FAQ. FAQ | Ernie Ball Music Man
    I'll work on getting a sticky here for the neck care guide.
  11. The Ernie Ball polish and cloth work great for...

    The Ernie Ball polish and cloth work great for keeping your guitar clean. You can find them on our website here: Instrument Care | Ernie Ball
    For the neck, we have a care guide, that we can email...
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    Hi Matt, shoot me an email at...

    Hi Matt, shoot me an email at customerexperience@ernieball.com and I'll help you out.
  13. Hi guitarmech111, Welcome to the Ernie Ball Music...

    Hi guitarmech111, Welcome to the Ernie Ball Music Man family! To adjust the boost on, you can turn the guitar over and see some labeled holes on the control cavity cover. Inside those holes are...
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    Help: Sorry to hear that you're having an issue with...

    Sorry to hear that you're having an issue with your new Cutlass. Feel free to shoot me an email at customerexperience@ernieball.com and I'll help you out. If you have any video clips of what you're...
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    Sticky: New instruments will be added to The Vault every...

    New instruments will be added to The Vault every other month!
  16. Replies
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    3,731

    Sticky: Although many of the pieces in The Vault are...

    Although many of the pieces in The Vault are limited or one-of-a-kind, the Ernie Ball Music Man factory does not fulfill any custom options on our instruments.
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    Sticky: At this time The Vault instruments are only...

    At this time The Vault instruments are only available to ship to our US customers.
  18. Replies
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    Sticky: The all new Ernie Ball Music Man Vault!

    Introducing the Ernie Ball Music Man Vault. Here's your chance to get your hands on top tier, limited edition models, not available anywhere else. For the first time, discover first article...
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    I don't have any validating links, but I do have...

    I don't have any validating links, but I do have some information on the wood that could help you with your research. There are many species of African Mahogany, also known as Equatorial Mahogany. ...
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    African Mahogany is the industry name for Okoume....

    African Mahogany is the industry name for Okoume. We haven't changed any of the specs for the Albert Lee HH guitar, we just started using the real name for the wood. The humbuckers are the same...
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    Question: Hi there, Sorry we missed your message. Shoot...

    Hi there,
    Sorry we missed your message. Shoot me an email at customerexperience@ernieball.com and I'll be happy to answer any questions.
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    The Majesty guitars preamp system actually...

    The Majesty guitars preamp system actually controls not only the boost, but the switching on the guitar. If you were to disconnect the preamp, you would lose your switching as well as your Piezo...
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    Help: Hi Monte, We did not offer roasted maple necks...

    Hi Monte,
    We did not offer roasted maple necks in 2000. The first roasted maple necks would have been offered around 2011 or 2012.
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    Yes, this is true for some instruments.

    Yes, this is true for some instruments.
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    Help: Hi there, The switch may simply be dirty. Try...

    Hi there,
    The switch may simply be dirty. Try putting some cleaner in there. We recommend Deoxit which is readily available online.
    If you feel like you want to replace the switch, feel free to...
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