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  1. Hi Vadauco, The neck profiles at the nut are the...

    Hi Vadauco,
    The neck profiles at the nut are the same and at the heal are 0.011" wider on the Majesty before sanding. The neck is also 0.030" thinner at the neck joint.
  2. Thread: EB Wah

    by Daniel
    Replies
    1
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    125

    Help: Hi there, We do have a video of how to replace...

    Hi there,
    We do have a video of how to replace the string in the Volume pedal which is very similar. You can view it here: Ernie Ball Volume Pedal Repair - YouTube
    If you're still having trouble,...
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    144

    Hi there, If your checking the Ohm reading...

    Hi there,
    If your checking the Ohm reading without it plugged in, you're basically getting the reading from the capacitors on the board, which are about 1ohm. In order to get a reading you'll have...
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    2,215

    Question: We're very sorry to hear that you've had an issue...

    We're very sorry to hear that you've had an issue with your Majesty. It is hard to tell from the pictures what the problem could be, but I talked to our CS team and they've said your guitar is on...
  5. Replies
    2
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    229

    Hi there, If you're looking to purchase a new...

    Hi there,
    If you're looking to purchase a new push-push potentiometer, we can help you with that. Shoot us an email at customerexperience@ernieball.com with your location and your guitars serial...
  6. Replies
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    321

    Hi Wayne, Sorry to hear that you're having issues...

    Hi Wayne, Sorry to hear that you're having issues with your Luke III. Shoot me an email at customerexperience@ernieball.com so we can get some details on this.
  7. The Axis Super Sport uses our proprietary Music...

    The Axis Super Sport uses our proprietary Music Man bridge.
  8. Question: We do not currently sell direct. You can find...

    We do not currently sell direct. You can find dealers on our website at Home | Ernie Ball Music Man. Click on any guitar and there will be a list of dealers underneath the guitars information. If...
  9. Replies
    6
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    216

    Sorry to hear that you're having an issue with...

    Sorry to hear that you're having an issue with your new Majesty. Have you tried changing that string? Sometimes the strings get damaged in shipping. If you have any questions, feel free to shoot...
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    11
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    402

    Hi there, Unfortunately, we do not have a custom...

    Hi there, Unfortunately, we do not have a custom shop in the factory. However, have you looked into the Luke III guitar? You can find it on our website here: Luke3 | Guitars | Ernie Ball Music Man...
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    357

    Help: Hi Danny, What year is your bass? If it's a...

    Hi Danny,
    What year is your bass? If it's a newer Stingray Special with the 18volt system, you may want to check your pickup heights. The pickups on the Stingray are very strong and if they are...
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    308

    Hi there, This is not something that would...

    Hi there, This is not something that would typically leave the factory. If you can email me some more detailed photos and the guitars serial number to customerexperience@ernieball.com we can look...
  13. Replies
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    546

    Hi J_Alexander, Many times if you are having...

    Hi J_Alexander, Many times if you are having these kind of issues, we recommend doing a string change. If you continue to have any issues with your new guitar feel free to shoot us an email at...
  14. Replies
    3
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    496

    The dimensions of the Luke III body and neck...

    The dimensions of the Luke III body and neck remain the same. However, the pickups and electronics are custom made in the Ernie Ball Music Man factory for that guitar.
  15. Replies
    3
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    306

    The Stingray guitar comes from the factory with 3...

    The Stingray guitar comes from the factory with 3 springs and 10-46 gauge Regular Slinky RPS strings. However, you can add or take away springs to meet your personal needs.
  16. Help: Hi there, Shoot us an email at...

    Hi there,
    Shoot us an email at customerexperience@ernieball.com and we'll help you out.
  17. Replies
    21
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    17,020

    Question: Hi there, shoot us a message at...

    Hi there, shoot us a message at customerexperience@ernieball.com and we'll help you out.
  18. Hi Bellaswail, The intonation on the Majesty is...

    Hi Bellaswail, The intonation on the Majesty is easily adjustable via the screws on the back of the bridge. Tune the string to pitch and then check the pitch at the 12th fret. They should be in...
  19. Thread: August BFRs

    by Daniel
    Replies
    27
    Views
    2,447

    I apologize. I had some technical issues with my...

    I apologize. I had some technical issues with my computer last night.
  20. Thread: August BFRs

    by Daniel
    Replies
    27
    Views
    2,447

    The all-new Ernie Ball Music Man Ball Family...

    The all-new Ernie Ball Music Man Ball Family Reserve series for August is here! These rare pieces are offered in limited production runs and allow us to present instruments to the public that were...
  21. Replies
    3
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    441

    Hi there, Sorry to hear that you're having...

    Hi there,
    Sorry to hear that you're having issues with your Majesty guitar. Shoot us an email at customerexperience@ernieball.com with your guitars serial number, so we can look into this for you.
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    307

    The Reflex bass was offered in a 5 strings. ...

    The Reflex bass was offered in a 5 strings. However, the Game Changer bass was only ever offered in a 4 string model.
  23. Hi bobxrock, Are you hearing the buzzing coming...

    Hi bobxrock,
    Are you hearing the buzzing coming through the amplifier, or is this just when played acoustically?
  24. The Albert Lee HH BRF Gold Shimmer has stainless...

    The Albert Lee HH BRF Gold Shimmer has stainless steel frets. Our standard production models still use standard nickel.
  25. Replies
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    577

    Question: Correct. That would be your string spacing. If...

    Correct. That would be your string spacing. If you need you saddle spacing, it's the width of each individual saddle measured end to end.
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