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Thread: Chrome warning that web app will soon become unsupported

  1. #1
    Join Date
    Nov 2011
    Location
    Phoenix, Arizona
    Posts
    318

    Chrome warning that web app will soon become unsupported

    Hoping that the web app doesn't get orphaned. Any update to this issue?
    "Do you want me to start this song too slow or too fast?"

    Armada, Gamechanger reflex, Y2D, JP6, Steve Morse, 25th Anniversary Reflex
    4 Stratocasters, RG3120, Variax, Yamaha S90XS, Hammond XK-3c

  2. #2
    A.J.'s Avatar
    A.J. is offline Ernie Ball, Inc. Ernie Ball Customer Service
    Join Date
    Aug 2007
    Location
    SLO
    Posts
    1,822
    We are aware of this situation. It is actually an issue with Chrome as a browser. For the time being if Chrome isn't working then we encourage you to use Firefox or Safari as they both function completely normally. We will keep everyone updated as more information becomes available.
    "Hello! This is A.J.! How can I help you?"

    If you have any questions or concerns please email me: aj@ernieball.com

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  3. #3
    Join Date
    Apr 2017
    Posts
    13
    I just bought a Game Changer. I don't have chrome yet, I went to gamechanger.music-man.com/app.eb using firefox, and tried to click the "Install Google Chrome" button, but nothing happens. When I mouse-over the button, I get a popup message box that says "Click here to install Google Chrome" and when I click the button, nothing happens.

    Also, after registering for an account, I try to log in but I get an error message that says my password is incorrect. My password is correct. Anyway, I asked the robot to send me an email so that I can reset my password, and the email never arrives but I don't get any error message back from the robot.

    Can anyone help?

  4. #4
    Join Date
    Apr 2017
    Posts
    13
    Figured it out. Turns out that Chrome won't install on top of Vista. Too bad there's not a stand-alone app, but running on top of chrome is probably good enough for most people.

    Still haven't figured out the wrong password thing, but I will get another email address and try again.

    Did that, and the new email address seems working.

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