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Thread: Web App Connection Problem

  1. #1
    Join Date
    Dec 2017
    Posts
    16

    Web App Connection Problem

    Sorry if this has been covered on another thread, but I didn't see anything. I'm having trouble getting the web app to recognize my bass. Have it in Chrome (version 64.0.3282.199), have the Gamechanger extension installed and enabled. The web app just always gives me the welcome page with the option to use the device emulator. I'm on Windows 10, Windows does give me an error message that my USB device malfunctioned and is not recognize when I plug it in. I've also tried multiple USB cables. Any help would be appreciated, thanks!
    Last edited by Manny_Silvers; 01-29-2018 at 05:30 PM.
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    Formerly MSilvers but forgot all my log-in info...

    2012 Game Changer Bass
    2008 Stingray 4 HH

  2. #2
    Join Date
    May 2008
    Location
    Greensboro, NC
    Posts
    37
    I couldn't get my GameChanger to work with Chrome. However, it works fine with Firefox. Download that browser. it's the only thing I use Firefox for.
    "Musician, Heal Thyself!" -Ask me how!

  3. #3
    Join Date
    May 2014
    Location
    D.C.
    Posts
    327
    I have had this happen from time to time. Try

    1. Unplug usb from guitar
    2. Remove batteries
    3. Plug USB in

    Refresh chrome page.

    I have also initially been shown the simulation page, but after unplugging and plugging the usb again it worked fine. Not sure why. I use a Mac, so can’t say anything about pc operation. Hope this helps.

    Have not tried Firefox.
    I believe every guitar player inherently has something unique about their playing. They just have to identify what makes them different and develop it. EVH

    '14 GC HSHP
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  4. #4
    Join Date
    Dec 2017
    Posts
    16
    Got it to work. Restarted computer, seems to have been a Windows issue as after the restart it recognized The Game Changer by name.
    ------------------------------------------------------
    Formerly MSilvers but forgot all my log-in info...

    2012 Game Changer Bass
    2008 Stingray 4 HH

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