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A Warranty Question...

CudBucket

Well-known member
Joined
Aug 3, 2004
Messages
1,400
When your guitar goes back to EBMM for warranty service, do you normally have to pay for shipping to EBMM?

Thanks.

Dave
 
Dave,
I'm going off of memory, (so don't hold me to it) but I think you pay the freight to SLO and it's paid on it's return. I've sent both warranty and non-warranty guitars to SLO, and I think that's the deal.

I do know for sure that the non-warranty work had to be paid both ways.

fred
 
Last edited:
fsmith said:
Dave,
I'm going off of memory, (so don't hold me to it) but I think you pay the freight to SLO and it's paid on it's return. I've sent both warranty and non-warranty guitars to SLO, and I think that's the deal.

fred


Yup--I've done the same thing, and that's the way it works.
 
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