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Destruction pics (loaded JP7).... not for the faint of heart

PeteDuBaldo

PeteDuBaldo

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This was a customer's guitar that was damaged in transit (mistreated by the shipping company) from here to there.... The shipping company returned it to me so I could asses the damage (heh I just said ass es)

I'm guessing it fell off a 2nd story belt in a sorting warehouse at least once, and landed neck first. They must have then decided to treat it equally, so for good measure it was also dropped it rightside up once or twice.

I've never seen damage like this before. The headstock suffered the brunt of the force, and the neck pocket reflects the damage. The box it was shipped in has ALL the corners rounded on it, and it looks like a washboard.

JP2.jpg




JP1.jpg



The guitar case and neck both suffered serious damage along with the body, so the whole thing needs to be replaced.

Fortunately, I was able to locate an identical replacement JP on ultra short notice, so the customer is very happy (Thanks Dargin!). Also, the shipping company is honoring my claim, bringing a happy ending to what could have been a very messy situation.

Just thought I would share how my day has been so far :D
 
SteveB

SteveB

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Yes, but did it develop any stress cracks? :D

Just kidding!


Wow.. that poor guitar really took a beating! I guess that kind of thing happens now and then.. I'm glad to hear they aren't giving you a hard time about the claim. (I don't see how they'd have a leg to stand on anyway..)

This terrifies me because I've got a long-awaited Y2D in transit as we speak! :eek:
 
PeteDuBaldo

PeteDuBaldo

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SteveB said:
Yes, but did it develop any stress cracks? :D

Just kidding!


Wow.. that poor guitar really took a beating! I guess that kind of thing happens now and then.. I'm glad to hear they aren't giving you a hard time about the claim. (I don't see how they'd have a leg to stand on anyway..)

This terrifies me because I've got a long-awaited Y2D in transit as we speak! :eek:
Click to expand...


No stress cracks here, and this thing got HOUSED! The so-called "stress crack issue" isn't as frequently occuring as people make it out to be, thanks to the wonder of the internet, although it does suck having them happen to any guitar.

Steve, if you have any issues with your y2d, lemme know... I've got an identical one in transit from SLO... ps I can ship it FedEx if that gets your rocks off ;)
 
koogie2k

koogie2k

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Geez.....I have been there before. Funny thing about it (well, not really).....it is the same color as mine that got broke.....:eek:
 
PeteDuBaldo

PeteDuBaldo

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Raz said:
Is that the worst of the damage done? Is it still playable? Is it for sale?
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I am taking it apart now to examine the full extent of the damage... This axe won't be for sale, I am afraid :(


Maybe I should set it on fire in my barn, along with all my other equipment, and then send it back to EB for warranty like Tony did? :D
 
Raz

Raz

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PeteDuBaldo said:
I am taking it apart now to examine the full extent of the damage... This axe won't be for sale, I am afraid :(


Maybe I should set it on fire in my barn, along with all my other equipment, and then send it back to EB for warranty like Tony did? :D
Click to expand...
There's no way for that piezo bridge and all the electronics associated with it to somehow fall off the table and find its way here;) ;)
 
beej

beej

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Wow ... what a disaster! Well, it's bound to happen from time to time. I've shipped computers to all corners of the earth for work with a wide variety of couriers, and eventually all of them have f***ed up.

Looks like it'd be a great piece of art ... the first guitar on the "wall of shame" ...
 
SteveB

SteveB

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PeteDuBaldo said:
Steve, if you have any issues with your y2d, lemme know... I've got an identical one in transit from SLO... ps I can ship it FedEx if that gets your rocks off ;)
Click to expand...


Actually, Pete.. mine *is* being shipped via FedEx! (I have no idea why, but I *am* happy about it!)
:)
 
beej

beej

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SteveB said:
Actually, Pete.. mine *is* being shipped via FedEx! (I have no idea why, but I *am* happy about it!)
:)
Click to expand...

I wouldn't be so cheery if I were in your shoes ... they've had the worst record with my stuff ...
 
SteveB

SteveB

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beej said:
I wouldn't be so cheery if I were in your shoes ... they've had the worst record with my stuff ...
Click to expand...

I'll take my chances. I once watched UPS literally throw 12 computers + 12 monitors down a flight of steps... from one guy to another.. down the hall from my former office.

Unfortunately for them, the computers were being delivered to me. I had to send 3 back for replacement, re-insert video cards into 4 others (which had come out from violent handling), and had to return 6 monitors which were DOA.. some even cracked. UPS took a big hit on that one.

More often, with UPS, I've had stuff just go missing and never show up at all. I've got many, many UPS horror stories. I'm sure all carriers have them, but mine are all with UPS. I've never had a single problem with FedEx (or DHL, but they're kinda 'new').

Anyway, I've received undamaged goods from UPS on occasion, too... :D
 
NorM

NorM

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Insurance is a must when shipping anything of value. I am glad it is being replaced hassel free. Dargin found the quick replacement?
Dargin rulz!

Dargin said:
Oh man, Don't worry about it. We'll take care of it.
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That is so true.

Instead of worring about it I find it's better to just be thankful!
 
Junior

Junior

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Sorry but, OT: I just realized we got FedEx here a few months ago... cool... we don't even have a Engl dealer, LOL :D ...but I'm interested if the FedEx being here means that they ship really long distances...
 
NorM

NorM

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OrangeChannel said:
Son of a biscuit! Damn Peter. That is some United Punishment Service action if I ever saw it...
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OC I am proud to give you the award for the funiest read I will see all day.
 
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