Help with a chipped JP7. Customer Service?

[Enc3f4L0]

This Friday something horrible happened with my recently acquired JP7...

The chair I was sitting while playing the guitar broke... The part that supports my back snapped loose and I almost fell.

My EBMM slipped from my lap in the process and before I could grab it it hit the edge of my Amp case that was to my right...

Now it has a chip of about 1cm long and 5mm wide on the edge of the body (just over the output jacks).

This is as close to a feeling of losing a loved one as one could get without actually losing a loved one...

So... I wanna fix this and need all the info I could get to make the job near perfect.

Can any of you guys help me out? Should I email Customer Service or will this not be necessary?

Thanks.

Pics of the accident:

 

[Larry]

1-800-543-2255

 

[jongitarz]

It won't do much good in this case. We do not do refinishing or ding repairs.

 

[Enc3f4L0]

I wasn't planing on sending it in for repair... I just need to know what's the best way and what materials should I consider using to repair this.

Anyone had any success doing this sort of thing at home?

 

[Larry]

i head using clear nail polish in order to prevent more chipping. Besides war wounds give a guitar memories and personality in my opinion good luck with your repair

 

[Random Hero]

And to think I was fretting about this ding...

... a few months ago. (It's the tiny pinhead inbetween the neck pickup and switch)

PS - Excuse the pube on the neck pickup

 

[jbert]

Random,

So glad to see you got over that dimple. Now you can even counsel others in need !

Cheers,

Jbert

 

[Eilif]

I'm still smarting over this one:

but life goes on...

 

[Enc3f4L0]

I wasn't really looking for other accident pics but awesome... I feel all warm inside again... Kinda like some AA meeting where you feel better knowing others are in the dirt with'ya.

Random, keep you micro-ding to yourself!!! That's not worthy of this thread. That pube alone is more harmful than a little hole.

Only post chips larger than mine please. =)

 

[nad]

Where did you buy the chair from? So I know not to buy any furniture from them in future.

 

[Tim O'Sullivan]

I would say learn to live with the ding. The first of many!

 

[CudBucket]

Sorry to see that. I know I'll feel awful when I ding mine for the first time.

 

[Fenway2006]

I found a way to avoid the "first ding blues"........buy one with a few dings already in it. That's what I did. I just bought a JPM 6 off of E*** cheap...had a broken truss rod and two dings too! Just sent it to EB to get a new neck. I like it because i don't have to worry about it getting that 1st ding. Like one of the previous members said...it adds some personality...look at Steve Morse's number 1. It's beat,but it's a beauty.

 

[Dakine]

Just a FYI
my local Luthier nearly had a head explosion when I mentioned nail polish before to him. It has acetone in it, beware/be careful.

 

[Dragex]

Hmmm whats the color on that EBMM?

 

[Enc3f4L0]

You mean mine?

It's a LAVA PEARL JP7, with Piezo, no inlays.

I should probably add this to my sig.

 

[Bungo]

Darn it, when I read the title of this thread I thought someone had come up with a cunning mod to make 'em go faster. I could do with one of those!

Ah well!

 

[Enc3f4L0]

Minor thread update:

I went shopping today... Let's just say that if all goes wrong with my guitar, and I decide to be a homo, I'll have enough nail polish for the rest of my life... for both hands and feet.

I'm pretty happy with the color I managed to mix.

After some sanding and polishing the wound will hopefully be gone...

 

[GHWelles]

So... I wanna fix this and need all the info I could get to make the job near perfect.

Can any of you guys help me out? Should I email Customer Service or will this not be necessary?

My Graphite Pearl JP6 had a chip like that. Luckily Graphite Pearl is virtually idnetical to an automobile paint color. So I went to AutoZone and got the correct touch up paint color.

It is by no means a perfect repair, but it does not look like a huge ding anymore. Read Dan Erlwine's Guitar repair book for ding repair.