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In praise of Billy I.

A

ablueleaf

Member
Joined
Dec 17, 2013
Messages
21
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N.E.O.
In praise of Billy I. and A.J.

It seems in this day and age, customer service has gone out the window. So when there is great service I feel the need to show my appreciation. Two times have I needed help and both times Billy I. and A.J. were more than helpful. I just love when someone does their job, does it well and seems to enjoy it as well.

Thank you Billy and AJ
 
Last edited:
ablueleaf said:
It seems in this day and age, customer service has gone out the window. So when there is great service I feel the need to show my appreciation. Two times have I needed help and both times Billy I. and A.J. were more than helpful. I just love when someone does their job, does it well and seems to enjoy it as well.

Thank you Billy and AJ
Click to expand...

Whilst i personally have never dealt with either of the gentlemen you mentioned,i notice time and time again AJ's name brought up when somebody is in need of help..He always delivers
I think it is good to praise excellent customer service,as it seems to be a lost art...We are very lucky to have such wonderful instruments,but more importantly to know there is someone to assist us,if a problem should arise
So well done to Billy and AJ..
 
Agreed, a lot of people should learn from them! Also another unmentioned name usually is Jacob! I've dealt with all 3 of them and each have been upstanding and great guys to work with! Billy helped me out when I got my JPX7 without pickups and I had my hand at wiring that thing up :D still have the small burn marks to prove it LOL.
 
I've also had wonderful experiences with customer service. Thank you!!!

I'd also like to give a shout out to whomever does the sunburst spraying. Well done, sir.
 
ablueleaf said:
It seems in this day and age, customer service has gone out the window. So when there is great service I feel the need to show my appreciation. Two times have I needed help and both times Billy I. and A.J. were more than helpful. I just love when someone does their job, does it well and seems to enjoy it as well.

Thank you Billy and AJ
Click to expand...

I've got to personally meet both Billy and AJ at NAMM on a few occasions. They truly do love what they do and love us knuckleheads.

Every single time i call and or email they're right on top of it and take care me me too.
 
Billy is also the master of Korean barbecue, yum yum!

Anybody catch the great Billy/Sweetwater guitar demo series? Good stuff. Here's one:

As for A.J. Yeah, he's the man as well!
 
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