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splimcity

New member
Joined
Jun 11, 2002
Messages
1
Location
Bath, England
Hi!:p

Can anyone help? My guitar (Musicman Sterling) appears to have a problem. The output from the active electronics has reduced dramatically. I have checked/changed batteries, leads, and tried 2 amps, none of which resolves the problem (in fact I get a stronger signal into both amps from my passive bass - a hofner copy:( ). Are the electronics at fault? Can they be replaced? What cost? Any ideas?

I look forward to hearing from anyone who may be able to help!

Cheers:confused:
 

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admin

Administrator
Joined
May 22, 2002
Messages
88
Location
Ottawa, Canada
splimcity,

I'll make sure someone from our Customer Service Department takes a look at this.
 

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snoop

Ernie Ball Customer Service
Joined
Jun 13, 2002
Messages
6
Bad Electronics

You might have a preamp problem. Give us a call
at the factory and we'll let you speak with one of our repair techs. We'll need your serial number.

Dave Nelson
Customer Service
(800) 543-2255
 
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