JeffV
Member
Hey everyone,
This is my first post here and I'm sorry to start it out with a sad note, but I've been having some bad luck with my Petrucci guitar and thought I'd share it in case anyone had any insights.
I've had the guitar for a couple of years and have had no problems until 5 months ago. I took it to a local music store for a setup and when I got it back, I discovered that the tone knob wasn't working. If I turned it to max, it didn't sound as bright as it should have and turning it to min made very little change in the tone. So I took it back to the store thinking they screwed something up. After they inspected it, they came to the conclusion that something was wrong in the electronics of the output jack and sent it back to Ernie Ball to be fixed. Thankfully, EB replaced the part under warranty and sent it back and it worked perfectly.
Two weeks ago, I decided I wanted the action adjusted on the guitar and took it back to the store for a new setup. I got the guitar back the other day and discovered the exact same problem! The tone knob was not working! So I took the guitar back again and talked to the guy who worked on it. He said he didn't touch the electronics since he just did a basic setup. He called someone at Ernie Ball and they came to the conclusion that since it's a recurring problem, the cause must be somewhere else in the electronics that didn't get fixed before. So they're sending it back to EB again for them to inspect it.
I'm not really too pissed about it since it's not really anyone's fault and I seem to have been unlucky. But it just seems like a strange problem to me. Especially since both times the problem occured while the guitar was at the shop getting a setup. Maybe it's just a coincidence, but I really don't know what to think since I don't know what could cause the problem.
This is my first post here and I'm sorry to start it out with a sad note, but I've been having some bad luck with my Petrucci guitar and thought I'd share it in case anyone had any insights.
I've had the guitar for a couple of years and have had no problems until 5 months ago. I took it to a local music store for a setup and when I got it back, I discovered that the tone knob wasn't working. If I turned it to max, it didn't sound as bright as it should have and turning it to min made very little change in the tone. So I took it back to the store thinking they screwed something up. After they inspected it, they came to the conclusion that something was wrong in the electronics of the output jack and sent it back to Ernie Ball to be fixed. Thankfully, EB replaced the part under warranty and sent it back and it worked perfectly.
Two weeks ago, I decided I wanted the action adjusted on the guitar and took it back to the store for a new setup. I got the guitar back the other day and discovered the exact same problem! The tone knob was not working! So I took the guitar back again and talked to the guy who worked on it. He said he didn't touch the electronics since he just did a basic setup. He called someone at Ernie Ball and they came to the conclusion that since it's a recurring problem, the cause must be somewhere else in the electronics that didn't get fixed before. So they're sending it back to EB again for them to inspect it.
I'm not really too pissed about it since it's not really anyone's fault and I seem to have been unlucky. But it just seems like a strange problem to me. Especially since both times the problem occured while the guitar was at the shop getting a setup. Maybe it's just a coincidence, but I really don't know what to think since I don't know what could cause the problem.
