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Labeledsterling

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Joined
Mar 5, 2021
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2
Hello, new to this forum, but not Stingray basses. I recently bought a 2019 stingray special, this was pre-owned and purchased via a popular bass forum. I absolutely love the bass and wanted to get the action lower, so after playing it for about 3 weeks I proceeded to set everything up. I kept getting fret buzz on the D and a little bit of G string 4th - 10th frets. At that point I decided to go to my local luthier to get it checked out and set up professionally.

A little back history, back in 1996 for three years I saved up for a sterling 4H, only to lose it in a pawn shop fire 14 years later. It really soured me with playing bass, and definitely of Ernie Ball basses, until now. I bought this new bass to last and will do anything to make it right. The entire base is perfect, it's just a this neck problem.

So getting back to the lutheir, he just called me and said that I have a slight twist in my neck, on the treble side, which is kind of strange as it usually being on the bass side because the tension being more on the larger strings? He said I may have luck contacting Ernie Ball, not necessarily for warranty work but to get it fixed correctly. Now I just want to make sure that I have done this correctly, I have gone online and basically submitted what I have told here in hopes to get this corrected, via EBMM website.

Would this be the correct/fastest way of going about this? I am prepared to send it out to California, I am just awaiting email I guess.

Thank you in advance, I'm going to play a EB again, come h3ll or high water. It sounded sooo good too, and the neck was the nicest I've ever played on!

E
 

Labeledsterling

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Mar 5, 2021
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If I read correctly, you have emailed Ernie Ball??? If so, they will get back to you. If you haven't then email their Customer Service and they may offer advice.

[email protected]

Thank you for the email Addy and reply.

Yes, I mailed them Friday last week, 5th, when I got word my bass possibly may have a twisted neck. I'll give it some more time and then email CS. I don't have a gripe about the response at all, just if I'm going about it the best possible way
 

Golem

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Aug 30, 2005
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FYI, the tension is higher on the smaller strings. So the effect on your neck is not the opposite of what’s expected.
 

tbonesullivan

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Aug 24, 2012
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2,038
Location
New Jersey
Have you changed the strings yet? I got a bass used once, and I thought it was warped, and played really stiff.

Turns out the high strings were really high tension compared to the lower strings. Measured them to be 55 75 80 100 (WTF??) After replacing them with a "normal" string set, the problem went away.
 

speedbot3000

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Dec 26, 2021
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Puerto Rico
Have you changed the strings yet? I got a bass used once, and I thought it was warped, and played really stiff.

Turns out the high strings were really high tension compared to the lower strings. Measured them to be 55 75 80 100 (WTF??) After replacing them with a "normal" string set, the problem went away.
You really think that changing the strings might solve the problem? I only ask because i have a similar problem but on the bass side. I use a 130 B string, could this be an issue on Stingrays Special?
 

tbonesullivan

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Aug 24, 2012
Messages
2,038
Location
New Jersey
You really think that changing the strings might solve the problem? I only ask because i have a similar problem but on the bass side. I use a 130 B string, could this be an issue on Stingrays Special?
Unless the other strings are quite different, probably not. Usually if a neck is warped under tension, it will be warped with no strings as well, from what I've been told.
 
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