So I own alot of mm axis guitars. One I just ordered in march of this year. I store all my guitars in their cases upright when not in use. I havent played this one in a month and took it out tonight and the a string bottoms out at the 10th fret. the 10th and 11th fret are the same note. All the other strings are perfect and this string is to after the 10th fret. I have looked and looked and can't see any problems. I have emailed customer service and i am sure that ebmm will take of this as it's not even 5 months old. i have never seen anything like this and it frankly made my anxiety sky rocket. I love these guitars to much to have something like this happen. It has me lost for sure.