hello im david live in indonesia, surabaya , an ernieball fans and customer
on 9th 2013 of march i bought ERNIEBALL TITANIUM in melodia, trusted music store that cost me120.000 rupiah, equivalent to 12 USD
it was sealed and its impossible to be repacked and replaced by other string
but i OPENED it today on 12th.. tadaaa... the second and third string is partially rusted!! while its logo is "CORROSION RESISTANT"
Im begging you ernieball, could you please give me some kindness by giving new string or other goods, because im irritated with this joke..
if you are care to your customer and their COMPLAIN about your mistake, please contact me at [email protected]. need your response asap
here some proof...
the bill!
this is when i opened it
the 2nd and 3rd rusted string
did you see that brown spot on the paper.. it seems this is an old product. that is the rusty mark
DID YOU SEE THAT RUSTY PART..
im begging you... i paid your product with my money pocket. and i am still a teenager
on 9th 2013 of march i bought ERNIEBALL TITANIUM in melodia, trusted music store that cost me120.000 rupiah, equivalent to 12 USD
it was sealed and its impossible to be repacked and replaced by other string
but i OPENED it today on 12th.. tadaaa... the second and third string is partially rusted!! while its logo is "CORROSION RESISTANT"
Im begging you ernieball, could you please give me some kindness by giving new string or other goods, because im irritated with this joke..
if you are care to your customer and their COMPLAIN about your mistake, please contact me at [email protected]. need your response asap
here some proof...
the bill!
this is when i opened it
the 2nd and 3rd rusted string
did you see that brown spot on the paper.. it seems this is an old product. that is the rusty mark
DID YOU SEE THAT RUSTY PART..
im begging you... i paid your product with my money pocket. and i am still a teenager