EBMM Customer Service is the Real Deal! I have never experienced service like this and am really blown away by how much help I was given with my JP6.
Beth helped me out and always responded to my hectic emails with a "it's been taken care of, no problem" response.
A big public thanks goes goes out to Beth for helping me and my JP6 out!
For all of you out there who always wonder why everyone always says call customer service with your instrument questions... it is because EBMM CS is going to work with you on it and they know their stuff.
So... when in doubt, Always Contact Customer Service!!
Beth helped me out and always responded to my hectic emails with a "it's been taken care of, no problem" response.
A big public thanks goes goes out to Beth for helping me and my JP6 out!
For all of you out there who always wonder why everyone always says call customer service with your instrument questions... it is because EBMM CS is going to work with you on it and they know their stuff.
So... when in doubt, Always Contact Customer Service!!
