Dan McPherson you ROCK!

[Sweat]

People we all know that EBMM CS is the best there is but I have to give extra love to Dan!
He has always taken great care of my needs no matter how big or small and today well just adds some icing on the cake.

The NOS SUB I bought on EBay was missing the proper trem arm, before I could even email or call Dan, he emailed me saying one was on the way, today new trem is in place and wailing on the SUB.

Just fantastic customer service all the way around, thank you Dan my freind for your kindness and consideration.

Big Poppa you have a great company and one hell of an employee in Dan.
Yes I am a Fanboy

 

[MusicManJP6]

+1! Dan has taken care of my needs VERY well in the past month. He just 'gets it'!

 

[leftyguitarblue]

Dan has helped me before. He is the best!

 

[Ricman]

Me too - thanks a million Dan, and a belated congrats on 2000 posts!!!

 

[kbaim]

Hi Dan! How you been?

 

[Octavarius]

Kudos to Dan from me as well! He was very helpful in answering all my questions when I got my 20th.

 

[Sweat]

just a bump so Dan can see the warm fuzzys this board has for him

 

[Oldtoe]

Count this as another "Dan is TOTALLY awesome!" response.

Well, he is.

 

[Beth]

He's on vacation until this Wednesday! I've emailed him to let him know about all this sh*t talking going on, tee hee!

 

[Sweat]

He's on vacation until this Wednesday! I've emailed him to let him know about all this sh*t talking going on, tee hee!

Funny Beth, why it recieved a bump Dan knows the love we all have for him

 

[meenahga]

Dan's done me right many times!

"The only thing better than an Ernie Ball Music Man guitar is Ernie Ball Music Man Customer Service"

 

[Headstock]

I'll jump on the band wagon here. Dan helped me commandeer my Dargie.

 

[MusicManJP6]

I'd like to acknowledge AJ on the EB customer service team as well. He's filling in for Dan this week and doing an outstanding job! He and Dan both seem to be very cool dudes. Heck the whole CS team is top notch! Thanks for taking such good care of my fiddle...

 

[beej]

As a matter of fact, AJ just helped me out yesterday. Helluva guy.

 

[rockerjt]

Dan and AJ helped me out too; when the trem springs and allen wrenches didn't come with my Axis, I e-mailed EBMM. Dan looked up my info on the registration database and sent my stuff out immediately and then I received an e-mail from both him and AJ stating that the gear was on the way. I had my stuff the next day. Fantastic support.

 

[5Stringer]

Wow, thanks you guys!!! I am smiling ear to ear - thanks to all of you! You are the best, most loyal customers around!

It's been great to get to know all of youse guys! Yes, and A.J. is great to work with. I tried to train him right ... - and he's a keeper for sure.

I've already got 2,000 posts? Where has the time gone ....?

And the checks are in the mail!

Dan

 

[DJ.]

I put my thanks for the great customer service in my post about receiving my new ASS today but one more is appropriate.

THANKS!

 

[BoardMonster]

I've actually been communicating with Aj over this past week, top notch guy, very helpful, informative and above all else easy to talk to. Big ups!

 

[bovinehost]

Well, apparently I don't call the home office as often as SOME OTHER PEOPLE.....


...but let me add my voice to those who have been helped by the fabulous Dan.

We appreciate you, sir.