derek... you think you could help me out?

[skabassist13]

hi,
i have a ernie ball mono volume pedal and it doesnt work right. the description says theres supposed to be two distinct sweel rates for the pedal. but when i flip the switch nothing happens. the swell is still exactly the same. it has always been like that and i just recently figured out what the swelll rates were(im only 16). so what do i do? do i send it you guys or do i just have to send it to you guys so you can replace all the guts? thanks for your time.
Travis

 

[Derek]

Travis,

Please call our customer service department. We can help determine what is wrong with the pedal. There is Volume Pedal rebuild program
at the factory and we can turn around quickly.

Please call (866)823-2255

Thanks

Derek