Help! EBMM John Petrucci input jack problem

[DawsonScholz]

I have had my guitar now for about a year. About a week ago I randomly got this really loud buzzing sound every once in a while. First I thought it was my tube screamer since it hums a little bit. But the humming i was hearing was a lot louder. I ended up concluding (so I thought) that it was my cord because the humming would stop if i moved it around. I threw my cord out and tried another cord. It worked fine until today, it started happening more and more and I started getting really ticked off because I couldn't find the problem. I finally put the cord in my piezo jack and it hasn't hummed yet. So im concluding that my stereo jack is a bad. The only problem is I don't know how you can replace it since it looks like it is connected to the piezo input jack and a circuit board. Im really confused. I hope I don't have to send it in or something. Please Help!!!

 

[ShaneV]

Now BP is gonna have to come tell you to contact CS. And he hates having to do that


But seriously, call EB customer support. I've heard nothing but good things about them (thankfully my balls have never had issues)

 

[DawsonScholz]

Ok thanks