Hi there...
for almost one year that I own my kuke II ( I bought it brand new in a french store) I was very surprised to break A LOT of strings...
my luthier checked it out and guaranteed that the saddles were guilty....no problem for me, the guitar stayed for 3 years in the store before I buy it, so it has been played a lot before it was mine...
first thing that I did was calling the french distributor that sent me back to the store...I asked them for graphtec , they sent it for free...but I did not like it...
so I called back the store to order music man saddles...they told me "OK, but it is not under guarantee..." no problem, I'll pay for it...this was october , and still I dont have the new saddles...
so I wrote a mail to music man USA...then, things became to go really quick
the french distributor called me back to offer me the saddles for free, as fast as possible...they said the french store was guilty and did not never ever order the saddles to them.
the french store called me back to confirm thay had my order (they could even date it ) and said the the distrubutor FORGOT their order for new saddles...so they offer me the saddles for free to repair their mistake...
???? what the hell is that
anyway, I'll have my new saddles very quickly..now I could use my whammy bar again !!!
for almost one year that I own my kuke II ( I bought it brand new in a french store) I was very surprised to break A LOT of strings...
my luthier checked it out and guaranteed that the saddles were guilty....no problem for me, the guitar stayed for 3 years in the store before I buy it, so it has been played a lot before it was mine...
first thing that I did was calling the french distributor that sent me back to the store...I asked them for graphtec , they sent it for free...but I did not like it...
so I called back the store to order music man saddles...they told me "OK, but it is not under guarantee..." no problem, I'll pay for it...this was october , and still I dont have the new saddles...
so I wrote a mail to music man USA...then, things became to go really quick
the french distributor called me back to offer me the saddles for free, as fast as possible...they said the french store was guilty and did not never ever order the saddles to them.
the french store called me back to confirm thay had my order (they could even date it ) and said the the distrubutor FORGOT their order for new saddles...so they offer me the saddles for free to repair their mistake...
???? what the hell is that
anyway, I'll have my new saddles very quickly..now I could use my whammy bar again !!!