AnthonyD
Well-known member
The set-up issue with my Sterling that was discussed at length right here has a very happy ending!
Began with a persistent buzz in one particular spot... Rumours of a high fret... Decided to give the experts an opportunity to evaluate and address it, especially since I was within the warranty period.
High-fret indeed! Frets leveled, re-crowned and set-up complete - turned around in the same day! Wow! Bass back in my hands yesterday...
The set-up is fantastic! Plays smooth the complete length of the neck. And, yes, there seems to still be an opportunity to go lower! Unbelievable! Frets all shiny and new! Most importantly, for me, lots of snap with NO buzz!
This "problem" has become a defining moment for me. I have loved my Sterling from day one, but now I also have first-hand experience with what a great company Ernie Ball Music Man is - even for the "little guy". From the forum support, to the Customer Service Department, to the repair (especially the repair - thanks so much, Jon!
).
Done... I am hooked... My kids will play EBMM guitars & basses!
And with that, a more "formal" thank-you is in the mail to EBMM...
Began with a persistent buzz in one particular spot... Rumours of a high fret... Decided to give the experts an opportunity to evaluate and address it, especially since I was within the warranty period.
High-fret indeed! Frets leveled, re-crowned and set-up complete - turned around in the same day! Wow! Bass back in my hands yesterday...
The set-up is fantastic! Plays smooth the complete length of the neck. And, yes, there seems to still be an opportunity to go lower! Unbelievable! Frets all shiny and new! Most importantly, for me, lots of snap with NO buzz!
This "problem" has become a defining moment for me. I have loved my Sterling from day one, but now I also have first-hand experience with what a great company Ernie Ball Music Man is - even for the "little guy". From the forum support, to the Customer Service Department, to the repair (especially the repair - thanks so much, Jon!
Done... I am hooked... My kids will play EBMM guitars & basses!
And with that, a more "formal" thank-you is in the mail to EBMM...