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king_stubby

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Mar 4, 2008
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31
Location
Somerset UK - the healthy grave!
JP6 electronics problems - an extremely happy (UK) chappy now!!

Hi there,

A few days ago I took delivery of a gorgeous JP6, fully loaded minus the inlays, I paid a fair price for the instrument believing it to be in good working order, which largely it is except for one problem which is driving me completely nuts.

When a mono signal is derived from the 'mix' socket, on rare occasions the sound can be distorted, weak and buzzy, this is true of the signal from all pickups, the magnetic and the piezo, swapping the jack plug to the 'magnetic' output produces a perfectly clean signal, the magnetic output is therefore not affected by this fault.

Being the owner of a Taylor and an old Takamine electro-acoustic, I identified the distortion as being very similar to the sound produced when a battery is dying in those aforementioned guitars.

I won't bore you with all the checks I made, suffice it to say, the batteries are good, there appears to be no suspect solder joints on the jack socket pcb, I've cleaned the battery housing contacs with isopropyl and yet every now and then this distortion occurs making me want scream in frustration.

Whilst the distortion is happening, tapping the battery housing makes no difference to the problem but what I have found is this. If the battery is removed and then re-inserted the signal returns to normal, that's it, that's the cure, take the battery out and put it back in, weird. Like I said, I've cleaned the contacts in the battery cradle so what in God's name is going on here, any ideas at all?

In all respects the JP6 is pretty much my dream guitar but if I can't sort this one out, that dream could rapidly turn into a nightmare. This is a three year old instrument which has never been gigged, it is near as damn it as new!

I throw myself upon your mercy.

Charlie (UK).
 
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Psychicpet

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Aug 16, 2003
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3,933
Location
Sylvan Lake, Alberta, Canada
ok, so 3 years old. was it NOS from a store? or was this a private sale??

if from a store, then take it there for sure. if private, well.... talk to the seller, send someone 'round his place to help 'sort it out' for ya :cool:

I've never owned a JP6 but I have had travel/airlines handling instruments cause failures from time to time, something might have happened during shipping. maybe got a little too cold, got bumped, a solder joint decides not to hold.

so ya, if it is a used instrument, find a good tech and have him take a look at it. if it's new, hit up the store.
 

king_stubby

Active member
Joined
Mar 4, 2008
Messages
31
Location
Somerset UK - the healthy grave!
It was a private sale I'm afraid so no comebacks as regards a dealer, plus it would be a round trip of about 400 miles to 'have a word' with the seller and I'm an old hippy anyway, never been that good at being hard!!

The trouble with an intermittent fault like this is that it could take forever to find and forever usually means a hefty invoice to go with it, I've only had the guitar three days so this hardly seems fair.

I will get my luthier to go through the wiring, he won't rip me off but other than that I really don't know what to do, can't really put it on Evil Bay as I'm far too honest to not mention this problem.

Thanks for the reply though, greatly appreciated.
 

colinboy

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Joined
Apr 15, 2007
Messages
1,742
Location
Corkcity,Ireland
your best bet would be to get your local guitar tech to have alook at it.sounds like it cud be a piezo problem maybe with the wiring gone loose causing the crackling.you could always contact S&T who are the uk distributors of all things Ernieball musicman.there very pleasant to deal with and would offer some free advice im sure.
 

Big Poppa

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Joined
Feb 9, 2005
Messages
18,598
Location
Coachella & SLO, California
OK Beej thanks for the advice but I have been trying like mad to not circumvent he dealers and distributors that are the first and second like of defence here.

King Stubby you are makng a not so polite entrance. In this google world those keywords will make someone think that there are issues with JP's.

As a newbie I dont think that you understand that the forum is not a customer service forum. There is a lot of great stuff here and if we alowed it to turn into it it would be dead. The other reason why CS threads dont work is that you have very kind people who will give you a diagnosis without seeing your guitar and 90% of the time they send you down a wrong path and it always ends up on our doorstep with more work.

But really this is a used guitar and you are venting your frustration on an international forum...not a great welcome. COntact STrings and THings and they swill take care of you.
 

gerry d

Well-known member
Joined
Dec 31, 2005
Messages
389
I'm sorry to say that I'm a bit disappointed with Strings and Things at the moment..:eek: I've had a problem that I won't go into here that I was promised would be sorted out about 6 weeks ago... I called again last week... more promises... still nothing:( they have my details and I've been patient and polite.. but now I'll resolve the issue elsewere.
 

king_stubby

Active member
Joined
Mar 4, 2008
Messages
31
Location
Somerset UK - the healthy grave!
Having in all innocence started a thread hoping to find a solution to the problems I'm having with my JP6's electronics and in the light of the scorn and derision that said thread has created, I feel compelled to make a follow up post, a right to reply if you will, please bear with me.

A little about me first. I am a 52 year old, average guitarist who fronts a reggae band here in the UK, we play regularly and are serious about our music but we make little money at it, in short, I am broke and have no disposable income whatsoever. I therefore can't afford a guitar for every style I play or mood I find myself in that day, I have to have an instrument which is versatile, sounds right and pleases my eye. I have previously owned two Silhouettes but the piezo option was the deciding factor in purchasing the JP6. In buying that guitar I spent every penny (cent) I had and some that I didn't, I was to be my panacea, my guitar for all seasons, I was really excited to be getting it.

Part of the reason for buying into the EBMM stable was in fact this forum, when I discovered it's existence I thought 'what a friendly, helpful place, nice people always there to lend a hand etc, if I ever have a problem I'm sure someone there will be able to help'. My amp of choice is the Yamaha DG series, I belong to a user group for said amp who regularly make posts complaining about malfunctions and as a result many also find solutions, that's what I thought you did on forums, forgive me. The posters here often refer to the Musicman 'family' well in my World, if you have a problem which you can't solve alone, you take that problem to your family, they are the ones who love you and want to get you back on track ASAP, I came to my Musicman family with a problem and with a couple of kind exceptions, they all closed ranks and said 'Hey, you can't talk about that stuff here' quite frankly, I feel hugely disappointed.

My thread was started, as I said in all innocence, how was I to know that this forum only existed to post positive stuff about MM guitars? how was I to know that my innocent post would anger the forum hierarchy so much that they would deem it appropriate to chew me out? I didn't for one second suggest that MM guitars were badly made in general, I said I had and still have a problem with my guitar which is making me physically ill, I have to get this guitar sorted out, my livelihood depends upon it.

Exacerbating my woes with this instrument is the fact that I live in the UK and a rural part of the UK as well, finding solutions to technical problems with a USA made product is no easy feat, that is why I headed here for help and assistance.

For anybody vaguely interested I have had my luthier friend check the circuits out and he has narrowed the problem down to a fault on the pcb, almost certainly something to do with the 'mix' path but he couldn't offer any further help as he only builds guitars, he isn't an electrician.

So I apologise if I have inadvertently upset anyone by starting this thread, it was purely unintentional I assure you, I'm guessing that this post will cause further outrage but if I am destined to become the 'black sheep' of the EBMM family, then so be it, I'm simply trying to communicate here, that is all.

The only thing I ask, is that as you read my words you try to see things from my point of view if at all possible. Whilst some posters here proudly list their vast collection of MM guitars as a signature, due to my financial constraints I can simply write after my name....

2005 JP6 with piezo - (malfunctioning).

Thank you for your time,
Charlie (UK)
 

yesandno

Well-known member
Joined
Oct 20, 2003
Messages
104
I sympathize man.

Being in the states, I personally wouldn't post issues with a guitar here 'cause I'd simply call CS and if need be pack the guitar up and ship it to them (which I actually had done with a new guitar).

I'd cut you some slack here but I'm a nobody around these parts. You sound like you're boxed in a corner without any redress. Good luck to you. Hopefully something'll get sorted out in the end.
 

yesandno

Well-known member
Joined
Oct 20, 2003
Messages
104
Cheers mate. Us geezers got to stick together. ;)

If I had magic powers I'd fix your problems along with everyone elses in the world.

Best of luck :)
 
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Big Poppa

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Feb 9, 2005
Messages
18,598
Location
Coachella & SLO, California
KIng Stubby

Please lets take a breath.....Lets make sure that if your thread was viewed as a little insensitive lets try not to be hypersensitive yourself.....

If you said Help...I bought a used guitar and there is a problem that would be better recd....

This isnt a forum to only discuss positive things..that is a cheap shot...,If this turned into a remote diagnosis for used guitar problems Im sure that the ratings would go down.

You have visited and probably read threads by me....please read my sig.

Having said that there is no way that well meaning owners of guitar factories and hundreds of fans can accurately diagnose the problem with your used guitar. Please contact strings and things and they will solve your problem for a very reasonable fee.
 
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