So i got a new JP6 a week ago, and set it up including adjusting the truss rod and everything, but today i went to do some fine tuning on the truss rod now that the guitar's had time to acclimate and it absolutely won't budge. I can't get the wheel to turn in either direction, and it even managed to break the tip off of a small, albeit cheap, screwdriver. Why over the span of 4 or so days would the truss rod go from working fine to not moving at all? Sigh.
- Thread starter NathanC
- Start date
Grand Wazoo
Well-known member
If you are in the US call Customer Service and explain the problem to them on the phone during working hours and they will help you resolving the problem with their expertice.
Here is the link to the EBMM Customer service and good luck
Ernie Ball | Contact Us
Here is the link to the EBMM Customer service and good luck
Ernie Ball | Contact Us
MrMusashi
Well-known member
call customer service!
they will help you out
whatever advice we give is merely an internet opinion and should be considered just that.. even though the intentions are good the result might not be
they will help you out
whatever advice we give is merely an internet opinion and should be considered just that.. even though the intentions are good the result might not be
bkrumme
Well-known member
Well said, Mr. M.
Welcome to the forums, Nathan! Customer Service will get you squared away.
And when you get a chance, post some pics of that JP guitar. We like to see as much guitar porn as possible here...plus if you don't have pics, the guitar doesn't exist
Welcome to the forums, Nathan! Customer Service will get you squared away.
And when you get a chance, post some pics of that JP guitar. We like to see as much guitar porn as possible here...plus if you don't have pics, the guitar doesn't exist
lenny
Well-known member
There you go CS came to you!!! .....
