Kudos

[ebmmguy]

About a month ago I purchased a JP6 from Nick and Pete DuBaldo and was completely satisfied with their service. I received the guitar before it was promised and it was beautiful.

I have not said anything on this forum until now because I found a slightly rough spot on the neck and I agonized about what to do about it. After stalling for too long in fear that I would have to send my new axe somewhere for work I wrote to EBMM customer service. AJ responded quickly and helped me with the problem. In less than 10 minutes the neck is as smooth as a baby's bottom and fast as all get out. I was smitten with this guitar before and now I am completely in love.

I bought an EBMM because of all the good things I have read on this forum, about both the dealers, DuBaldo in particular, and customer service. It sounded like hype but I got to say, it is true. I own some expensive Gibsons and a couple of others not worth mentioning but my jp6 has ascended to the #1 position in my lineup. I suspect it will be there unitl I buy my next EBMM.

 

[Larry]

Glad it worked out for you! EBMM customer service is great!

 

[banjoplayer]

welcome!
wanna show us some pics?
did you use some oil/wax or what did you do correct the rough spot?

 

[Sweat]

First congrats on the JP and well if you have been lurking you know the rule, no pics no guitar.

Second EBMM customer service is the best, hands down, the very few times I have needed their help it has been prompt and just what the doctor ordered.

Third DuBaldo/Bellers Music is a great place to do business, I have bought and well resold due to my quest for the holy grail of EBMM, and every time has been a good experience, right now I have three balls and two are from Pete and Nick and are fantastic, plus just picked up a new amp from them, reveiw will be forth coming as soon as I am allowed to open it, Christmas from the wife so may be a day or two.

Glad you like it and lets see the pics

 

[phatduckk]

pretty sweet huh?

Pete, Nick and AJ are awesome! I'd never had such a great 360 degree customer experience till i started buying MM's from DuBaldo Music Center. Those guys there are awesome before and after the sale. Top that off with MM's great CS staff and you're really in a very safe consumer environment.

it sounds cheesey but its 100% true...

enjoy the axe

 

[slukather]

I'm happy to hear everything worked out well, now post some pics of that baby.

Scott.