Hi, I'm quite new to the EBMM family and bought an ASS recently, was delighted, and decided to buy a Luke 3 in addition.
I like the L3 even better due to its ergonomics and sounds. However, I was quite shocked to discover the (well documented in this forum) problem with the boost switch, which does not engage, or only if pushed 10 times or more, and once engaged, refuses to dis-engage, unless using brute force etc.
My dealer (I purchased on the internet, from a dealer from abroad, with generous return policy) was very helpful, arranged the guitar to get picked up and sent back to the distributor for repair. I was disappointed, as I was hoping/expecting the problem to no longer show with a brand new guitar, but hey, sh*t happens, and if they get it fixed OK, then I would be happy again.
So I thought.
When I got the guitar back after 2 weeks or so, the problem was still there, as if nothing at hall had happened to fix it. In fact it was even worse, this time I could not engage the boost at all, not even with brute force.
THe dealer was embarrassed, and swore that he had his technician check the guitar up before it was sent back to me. However, I could prove the problem to still be there by sending a video.....
After a talk between the dealer and the distributor, they now offered me a different solution, to install a push/pull version of the switch instead of the standard one.
I THINK this might be a good idea, as a push/pull switch might be more reliable than a switch that has to engage/disengage by use of a spring-supported snap-action-system ?
My concerns are, why are they (official EBMM distributor and qualified repair center) not able to fix the standard system permanently (is the design faulty?), and also the resale value might decrease if non-standard components are being used (not that I'm planning to sell it any time soon, but who knows....)?
Any opinions appreciated - also if an EBMM rep reads this, maybe he wants to comment?
I like the L3 even better due to its ergonomics and sounds. However, I was quite shocked to discover the (well documented in this forum) problem with the boost switch, which does not engage, or only if pushed 10 times or more, and once engaged, refuses to dis-engage, unless using brute force etc.
My dealer (I purchased on the internet, from a dealer from abroad, with generous return policy) was very helpful, arranged the guitar to get picked up and sent back to the distributor for repair. I was disappointed, as I was hoping/expecting the problem to no longer show with a brand new guitar, but hey, sh*t happens, and if they get it fixed OK, then I would be happy again.
So I thought.
When I got the guitar back after 2 weeks or so, the problem was still there, as if nothing at hall had happened to fix it. In fact it was even worse, this time I could not engage the boost at all, not even with brute force.
THe dealer was embarrassed, and swore that he had his technician check the guitar up before it was sent back to me. However, I could prove the problem to still be there by sending a video.....
After a talk between the dealer and the distributor, they now offered me a different solution, to install a push/pull version of the switch instead of the standard one.
I THINK this might be a good idea, as a push/pull switch might be more reliable than a switch that has to engage/disengage by use of a spring-supported snap-action-system ?
My concerns are, why are they (official EBMM distributor and qualified repair center) not able to fix the standard system permanently (is the design faulty?), and also the resale value might decrease if non-standard components are being used (not that I'm planning to sell it any time soon, but who knows....)?
Any opinions appreciated - also if an EBMM rep reads this, maybe he wants to comment?
