Hi all. I know there are a handful of other threads with guidance on this, but they all seem to be more specific to the Majesty's (Majesties?) with the pushable mono/stereo knob in front and the blue LED. I've got a newer Majesty with the mono/stereo toggle in back under the plate and only a red LED on the battery compartment. I changed strings (10-46 regular Slinky) for the first time over the weekend and ever since, the piezo does not work at all. The magnetic pickups and boost work without any issues. I purchased this guitar from Sweetwater in early December 2022 and the piezo had worked fine until this string change.
So far I have tried -
- Swapping in new batteries.
- Trying to test it by swapping back and forth between mono and stereo. Tried this multiple times.
- Trying a different mono cable.
- Sounds dumb, but making sure the piezo volume knob was actually turned up.
My current path is Guitar - Scarlett 4i4 - Neural DSP standalone - monitors. Neural DSP does not seem to show any kind of input when I strum with piezo selected - shown in attached clip. Because the magnetics work fine I assume it is an issue related to the piezo system on the guitar itself.
I just ordered some Slinky RPS strings as it seems this is what was on it from the factory, but those won't be here for a few days. I don't think that would be the issue, but I may as well try. I've submitted support tickets to both Sweetwater and EBMM, but this was only recently so I don't expect to hear back from either for a bit.
Does anyone have any troubleshooting tips or advice in the meantime?
So far I have tried -
- Swapping in new batteries.
- Trying to test it by swapping back and forth between mono and stereo. Tried this multiple times.
- Trying a different mono cable.
- Sounds dumb, but making sure the piezo volume knob was actually turned up.
My current path is Guitar - Scarlett 4i4 - Neural DSP standalone - monitors. Neural DSP does not seem to show any kind of input when I strum with piezo selected - shown in attached clip. Because the magnetics work fine I assume it is an issue related to the piezo system on the guitar itself.
I just ordered some Slinky RPS strings as it seems this is what was on it from the factory, but those won't be here for a few days. I don't think that would be the issue, but I may as well try. I've submitted support tickets to both Sweetwater and EBMM, but this was only recently so I don't expect to hear back from either for a bit.
Does anyone have any troubleshooting tips or advice in the meantime?
