Majesty 6 output loss on bridge pickup

[cvariable]

Hello, I've already sent a request to EBMM support, but figured I'd do a quick post to see if anybody else has run into this issue.

I have a Majesty 6 BFR and the output on the bridge pickup is dropping in half. This doesn't occur mid-session, sometimes I plug in and the output isn't there. Only thing that seems to fix it is removing and re-inserting a battery. It's not the pots, as the neck pickup is unaffected, or the toggle switch, as I've reversed this to a known working position and it made no difference. I've reflowed the main connections for the pickup on the PCB. Also tested resistance at these points and both poles are active in the pickup, and consistent with what I'd expect.

I'd guess it's something with the active circuity due to the battery replacement solving things for a session. However I can't find a schematic or much description as to what the active electronics actually do in this instrument.

Anybody have any advice or ran into this? I have a couple other Majesty's, all of them have issues with pots developing play and whatnot, but nothing like this. Extremely frustrating as I'm mid-album tracking, and this guitar has been used for all the lead lines up until this point.

 

[DrKev]

First, if the instrument is new, this will be covered under warranty, so contact your dealer right away.

My guess would a loose connecting somewhere and when you reinsert the battery the change in orientation of the guitars moves something. I'm thinking magnetic selector switch or the tone/coil split push-push pot. When it happens again, try actuating the selector switch, then push-push pot, and then just rotating or shaking the guitar.