CS emailed me from a message I sent them Friday morning before calling and talking to the girl. This guy said the same thing... they would sell me a saddle, or I could ship the guitar to them and they would put it on for me, etc. I don't think I need to go that route. I'm just going to buy one and put it on myself. I have Strobosoft, so i'm sure I can set the harmonics just fine.
I'll say though, I really can't hang with these floating trems. I need to do something. I'm going to do a search about it, and post a new inquirey if I can't find the answers.