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Lax

Well-known member
Joined
Jan 28, 2010
Messages
247
Location
Nice, France
Hi, 2 minutes after getting officially my majesty monarchy as a birthday present, i tried the whammy bar and when i removed it, it chipped the bridge's cover...leaving an ugly iron part visible.
I glued back the chip and now I need a new bridge shield.
What is the way to do, knowing I'm in France ?

Disappointed the piece is plated and so fragile, the guitar has nearly never been played before :(
 

Astrofreq

Well-known member
Joined
Sep 5, 2006
Messages
3,962
Location
Santa Fe, NM
Sorry that happened. Contact customer service as I'm sure they can help you out. :). Or maybe the store it was purchased from?
 

Lax

Well-known member
Joined
Jan 28, 2010
Messages
247
Location
Nice, France
Ordered it in october at thomann and still waiting for it.
I hope I'll be able to sell it a few bucks to forget the unforgivable flaw.
 

Lax

Well-known member
Joined
Jan 28, 2010
Messages
247
Location
Nice, France
And it only gets better, seems like a basic majesty part can't be shipped...

"We are contacting you regarding your spare part order.
Our service partner told us your ordered part will probably arrive here mid february 2022.

We are sorry for the delay!"
 

dave1812

Well-known member
Joined
Apr 25, 2011
Messages
511
Location
Germany
That looks nasty for a Guitar with a Pricetag like that.
Did EBMM change their plating process? I know they had some issues with the black hardware, but the chrome on all of my EBMMs feels really durable.
Can you get a Replacement Guitar instead of swapping out the Bridge Cover?
 
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