skydivewrongway
Member
Hey everybody! Yay for first post, but I hate that it's for a bad thing. 
So I drove to Nashville (a 6 hour drive for me) to pick up my brand new Island Burst Petrucci BFR...sounds amazing, plays amazing, looks amazing...and I'm super happy with it....until I get home today.
Here's the issue: If I just run mono out of either jack (1 at a time, not both connected at the same time), then it's great. No hum, buzz, nothing but sheer sonic beauty. However, the moment I plug in both at the same time, I get a very audible hum (we're talking overdrive pedal level hum or worse) from whatever amp is plugged into the magnetic. The selector switch has no effect on the hum whatsoever, nor does the guitar volume from either set of pickups. I just plug a cable from an amp into the Piezo jack, and HUUUUUUMMMMMM. It also doesn't matter if the amp to which the piezo jack is connected is on or not. If it's grounded to an amp, it's humming.
I spoke to MM Customer Service (really nice guy btw, very patient and helpful), and the guy was kind of flabbergasted. He said that he'd never heard of this issue before, but to test different cables and different amps to make sure it was the guitar. He said (regretfully) that I may need to send it to MM. Being a new guitar, it's under warranty, but I REALLY don't want to have to send back the guitar I just bought yesterday.
Has anyone experienced any issue like this before, or have any idea just what the heck might be the issue? Any help would be GREATLY appreciated.
For the record, I'm using Monster Rock cables. My 2 amps are a Peavey JSX and a Fender Acoustasonic Jr. To double check the issue, I also ran tests on my PA here and a friend's Line6 Spider2. The effect is not nearly as drastic on my friend's Line6 as it is the JSX, but it's still there.
So I drove to Nashville (a 6 hour drive for me) to pick up my brand new Island Burst Petrucci BFR...sounds amazing, plays amazing, looks amazing...and I'm super happy with it....until I get home today.
Here's the issue: If I just run mono out of either jack (1 at a time, not both connected at the same time), then it's great. No hum, buzz, nothing but sheer sonic beauty. However, the moment I plug in both at the same time, I get a very audible hum (we're talking overdrive pedal level hum or worse) from whatever amp is plugged into the magnetic. The selector switch has no effect on the hum whatsoever, nor does the guitar volume from either set of pickups. I just plug a cable from an amp into the Piezo jack, and HUUUUUUMMMMMM. It also doesn't matter if the amp to which the piezo jack is connected is on or not. If it's grounded to an amp, it's humming.
I spoke to MM Customer Service (really nice guy btw, very patient and helpful), and the guy was kind of flabbergasted. He said that he'd never heard of this issue before, but to test different cables and different amps to make sure it was the guitar. He said (regretfully) that I may need to send it to MM. Being a new guitar, it's under warranty, but I REALLY don't want to have to send back the guitar I just bought yesterday.
Has anyone experienced any issue like this before, or have any idea just what the heck might be the issue? Any help would be GREATLY appreciated.
For the record, I'm using Monster Rock cables. My 2 amps are a Peavey JSX and a Fender Acoustasonic Jr. To double check the issue, I also ran tests on my PA here and a friend's Line6 Spider2. The effect is not nearly as drastic on my friend's Line6 as it is the JSX, but it's still there.
